Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve efficiency
-
Manage risk
-
Improve consistency
-
Acquire customers
- See 1 more
-
Enter new markets internationally or locally
-
Improve efficiency
-
Launch new products
-
Enhance customer relationships
-
Shorten ramp up time
-
Improve digital and social presence
-
Build brand awareness
-
Improve visibility
-
Improve internal communications
-
Acquire customers
- See 7 more
Top Channels
Channels Used
-
support groups
-
mobile
-
mobile app
-
phone calls
-
offline
-
point of sale
-
games
-
social media
-
video
-
omnichannel
-
user generated content
-
blogs
-
e-mail
-
on premises
-
website
- See 12 more
-
support groups
-
mobile
-
mobile app
-
phone calls
-
offline
-
point of sale
-
games
-
social media
-
video
-
omnichannel
-
user generated content
-
blogs
-
e-mail
-
on premises
-
website
- See 12 more
