Hyland Governance Overview

Alfresco-RM, an information governance software by Hyland, ensures compliance and data protection. It minimizes risks and prevents information overload efficiently.

Use Cases

Customers recommend Workflow Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using Hyland Governance.

Other use cases:

  • Contract Management
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Customer Case Management
  • Social Media Management
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland Governance.

Other priorities:

  • Scale Best Practices
  • Improve Visibility
  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

Hyland Governance Use-Cases and Business Priorities: Customer Satisfaction Data

Hyland Governance works with different mediums / channels such as Offline. and Point Of Sale.

Hyland Governance's features include Recording, Personalization, Dashboard, etc. and Hyland Governance support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Hyland Governance analytics capabilities include Custom Reports, and Analytics.

Reviews

"We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time ...in providing employees with specialised user training." - Marie Carisson

Hyland Governance, Intelligencebank DAM, Responsive (formerly RFPIO), IntelligenceBank, Hyland, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hyland Governance

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market

Hyland Governance is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, and Mid Market,

Hyland Governance Customer wins, Customer success stories, Case studies

What benefits does Hyland Governance offer for Workflow Management?

How does Hyland Governance address your Content Management Challenges?

How can Hyland Governance enhance your Collaboration process?

How does Hyland Governance address your Contract Management Challenges?

How can Hyland Governance optimize your Helpdesk Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Hyland Governance solved their Customer Data Platform needs. Cuspera uses 992 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Hyland Governance testimonial

Marie Carisson

Project Manager

Capio St Goran Hospital

We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing.

Testimonial By Marie Carisson
Hyland Governance testimonial

Rob Dewen

Managing Director

Davies Group

We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Hyland Governance testimonial

Cesar Solar

Solution Architect

Municipality of Queretaro

One of the reasons for selecting Alfresco was that it not only provides us with the tools to comply with the General Law on Archives, but also the foundation from which we can keep developing more technological applications for other needs of the Municipality. Testimonial By Cesar Solar
CUSTOMERS TESTIMONIALS
Hyland Governance testimonial

Marie Carisson

Project Manager

Capio St Goran Hospital

We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing.

Testimonial By Marie Carisson
Hyland Governance testimonial

Rob Dewen

Managing Director

Davies Group

We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Hyland Governance testimonial

Cesar Solar

Solution Architect

Municipality of Queretaro

One of the reasons for selecting Alfresco was that it not only provides us with the tools to comply with the General Law on Archives, but also the foundation from which we can keep developing more technological applications for other needs of the Municipality. Testimonial By Cesar Solar

Virginia Department of Motor Vehicles (DMV) - Government Administration

OnBase by Hyland helped the Virginia Department of Motor Vehicles manage millions of documents. The DMV wanted to scan documents directly from 73 customer service centers, 35 DMV Selects, and 1,106 d...ealer centers. OnBase provided document capture, management, and workflow tools. The DMV saved $500,000 in shipping costs. Employees found the system easy to use.

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University of Notre Dame - Education

OnBase by Hyland helped the University of Notre Dame improve student advising. The university faced problems with paper records and data silos in its First Year of Studies. Advisors used 18 separate ...databases and many spreadsheets. OnBase created a digital student file that brought all information together. Advisors now see all student data in one place. They can access documents, notes, and real-time updates. This makes advising faster and more accurate. Security features protect sensitive student information.

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United States Department of Housing and Urban Development - Government Administration

Hyland's Alfresco Digital Business Platform helped the United States Department of Housing and Urban Development modernize its IT systems. HUD needed to replace many old document management systems t...hat were expensive and hard to update. The new Alfresco-based solution runs in the Microsoft Azure cloud and supports the whole department. HUD used open source technology for fast, low-risk testing and easy upgrades. The system was reliable, simple to use, and supported by Hyland's team.

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The Judge Group - Human Resources

The Judge Group used Hyland's OnBase content services platform to improve contractor onboarding. The company faced challenges with manual document tracking and complex compliance requirements. OnBase... allowed them to automate document management and version control. Compliance managers now use templates in OnBase, making the process more secure. Contractors receive onboarding packets through an online portal with email notifications. The solution reduced manual work and improved efficiency.

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State of Ohio - Government Administration

Hyland OnBase helped the State of Ohio start its digital transformation. The state worked with Hyland Global Services for five years. They had regular meetings and planning sessions. The partnership ...led to over 50 projects. Thousands of users across state agencies benefited from the solution. The ongoing support ensured the system could grow with the state's needs.

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RBC Capital Markets - Financial Services

Alfresco platform by Hyland helped RBC Capital Markets modernize post-trade operations. The bank used Alfresco to digitize confirmations, payments, tax provisioning, and regulatory compliance. In thr...ee years, they built 14 new applications for 3,500 users. The platform improved operational efficiency and internal controls. It also made it easier to meet regulatory requirements and adapt to new business needs.

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Frequently Asked Questions(FAQ)

for Hyland Governance

What is Hyland Governance used for?

Hyland Governance is a Customer Data Platform Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Content Management and Collaboration .

What are the top features of Hyland Governance?

Recording, Personalization and Dashboard are some of the top features of Hyland Governance.

Who uses Hyland Governance?

Hyland Governance is used by Information Technology And Services, Government Administration and Education among other industries.

What are Hyland Governance alternatives?

Intelligencebank DAM, Responsive (Formerly RFPIO), IntelligenceBank and Hyland are popular alternatives for Hyland Governance.

Where is Hyland Governance located?

Hyland Governance is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .
lightning

Peers used Hyland Governance for workflow management and content management

Hyland Governance Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5

Read Reviews (66)
Analytics

3.98/5

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5

Read Reviews (66)
Analytics

3.98/5

Read Reviews (12)

Software Failure Risk Guidance

?

for Hyland Governance

Overall Risk Meter

Low Medium High

Top Failure Risks for Hyland Governance

Hyland Software, Inc News

Product

Hyland Showcases Enterprise Imaging Innovation at RSNA 2025: Empowering Personalized, Connected Care - PR Newswire

Hyland showcased its Enterprise Imaging portfolio at RSNA 2025, highlighting innovations that unify imaging data across healthcare ecosystems. The technology enhances clinical decision-making and supports digital transformation. Hyland's partnership with Tribun Health integrates AI-driven image analysis for digital pathology, improving collaboration and precision medicine. The platform supports interoperability and is trusted by over half of U.S. health systems.

Product

Hyland Expands European Cloud Presence , Enhancing Customer Access to Advanced AI Technologies

Hyland has expanded its European cloud presence in collaboration with AWS, enhancing access to its Content Innovation Cloud. This expansion provides European customers with AI-driven content management solutions while ensuring compliance with EU data residency requirements. The initiative aims to streamline workflows, automate processes, and support digital transformation across enterprises.

Product

Hyland's Contract Terms Certified for Customer Favorability by TermScout

Hyland's customer agreements, including those for SaaS, PaaS, and the Content Innovation Cloud, have been certified by TermScout for high customer favorability. These certifications, based on AI and expert reviews, highlight Hyland's commitment to transparent and customer-friendly contracts, giving customers and partners a competitive edge.

Partnership

Hyland signs strategic collaboration agreement with AWS to accelerate innovation at scale around AI and unstructured data | Hyland

Hyland has signed a strategic collaboration agreement with Amazon Web Services (AWS) to enhance its Content Innovation Cloud. This partnership focuses on integrating AI and cloud-native services to improve unstructured data management across industries. The collaboration aims to accelerate go-to-market strategies, co-develop innovations, and provide advanced data management solutions, particularly for regulated sectors like healthcare and finance.

Hyland Software, Inc Profile

Company Name

Hyland Software, Inc

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

Financials

M&A