Alfresco RM Overview

Alfresco-RM, an information governance software by Hyland, ensures compliance and data protection. It minimizes risks and prevents information overload efficiently.

Use Cases

Customers recommend Workflow Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using Alfresco RM.

Other use cases:

  • Contract Management
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Customer Case Management
  • Social Media Management
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Alfresco RM.

Other priorities:

  • Scale Best Practices
  • Improve Visibility
  • Improve Digital And Social Presence
  • Establish Thought Leadership
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Alfresco RM Use-Cases and Business Priorities: Customer Satisfaction Data

Alfresco RM works with different mediums / channels such as Offline, and Point Of Sale,

Alfresco RM's features include Recording, Personalization, Dashboard, etc.

Reviews

"We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming ...to us. For those already using it, it’s mostly been a big success." - Erik Bosveld

Alfresco RM, Reltio, Hive Marketing Cloud, Grouparoo, RecordSure, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Alfresco RM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market

Alfresco RM is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, and Mid Market,

Comprehensive Insights on Alfresco RM Use Cases

How can Alfresco RM enhance your Workflow Management process?

How efficiently Does Alfresco RM manage your Content Management?

How can Alfresco RM enhance your Collaboration process?

How can Alfresco RM optimize your Contract Management Workflow?

How does Alfresco RM facilitate Helpdesk Management?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Alfresco RM solved their Customer Data Platform needs. Cuspera uses 992 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Alfresco RM testimonial

Erik Bosveld

Program Manager

DICTU

We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success.

Testimonial By Erik Bosveld
Alfresco RM testimonial

Chuck Fredrick

CIO

City & County of Denver

Alfresco and it's partners have helped us consolidate technologies, automate key business processes, and use technology to better engage with our citizens. They have been able to deliver quick, cost effective results that provide real value to the City of Denver. With Alfresco we are able to automa...te business processes and easily roll out new applications to our users to streamline city services. Alfresco and it's partners have been a winning combination for the city!

Testimonial By Chuck Fredrick
Alfresco RM testimonial

Gautier Poletto

Project Leader in the Information System and Digital Department

Gironde

Being able to access data and perform searches more efficiently, having the information one needs to hand with no risk of it getting lost, improved tracking of sensitive data, better cooperation and more effective dissemination of information, saving on space and maintenance by going paperless ─ th...ese are all arguments that will persuade management of the benefits of the project.

Testimonial By Gautier Poletto
CUSTOMERS TESTIMONIALS
Alfresco RM testimonial

Erik Bosveld

Program Manager

DICTU

We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success.

Testimonial By Erik Bosveld
Alfresco RM testimonial

Chuck Fredrick

CIO

City & County of Denver

Alfresco and it's partners have helped us consolidate technologies, automate key business processes, and use technology to better engage with our citizens. They have been able to deliver quick, cost effective results that provide real value to the City of Denver. With Alfresco we are able to automa...te business processes and easily roll out new applications to our users to streamline city services. Alfresco and it's partners have been a winning combination for the city!

Testimonial By Chuck Fredrick
Alfresco RM testimonial

Gautier Poletto

Project Leader in the Information System and Digital Department

Gironde

Being able to access data and perform searches more efficiently, having the information one needs to hand with no risk of it getting lost, improved tracking of sensitive data, better cooperation and more effective dissemination of information, saving on space and maintenance by going paperless ─ th...ese are all arguments that will persuade management of the benefits of the project.

Testimonial By Gautier Poletto

Case Studies

COMPANY CASE STUDIES
Alfresco RM case study
Case Study DICTU

How DICTU Improves Document and Case Management System with Alfresco

Read More
Alfresco RM case study
Case Study Gironde

How Gironde goes paperless in managing its social security files, using Alfresco

Read More
Alfresco RM case study
Case Study CIRB

Learn How with Alfresco, the CIRB is dematerializing the document procedures of public bodies in the Brussels-Capital Re

Read More

Frequently Asked Questions(FAQ)

for Alfresco RM

What is Alfresco RM used for?

Alfresco RM is a Customer Data Platform Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Content Management and Collaboration .

What are the top features of Alfresco RM?

Recording, Personalization and Dashboard are some of the top features of Alfresco RM.

Who uses Alfresco RM?

Alfresco RM is used by Information Technology And Services, Government Administration and Education among other industries.

What are Alfresco RM alternatives?

Reltio, Hive Marketing Cloud, Grouparoo and RecordSure are popular alternatives for Alfresco RM.

Where is Alfresco RM located?

Alfresco RM is headquartered at 1825 S Grant St, Suite 900, San Mateo, California CA 94402, US.
lightning

Peers used Alfresco RM for workflow management and content management

Alfresco RM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (66)
Analytics

3.98/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (66)
Analytics

3.98/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Alfresco RM

Overall Risk Meter

Low Medium High

Top Failure Risks for Alfresco RM

Alfresco Profile

Company Name

Alfresco

Company Website

https://www.alfresco.com/

HQ Location

1825 S Grant St, Suite 900, San Mateo, California CA 94402, US

Employees

251-500

Social

Financials

SERIES D