Alfresco RM Overview
Here’s the scoop on Alfresco RM! We've gathered over 992 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Alfresco RM, Reltio, Hive Marketing Cloud, Grouparoo, RecordSure, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Alfresco RM is right for your needs? Our Cuspera AI engine can evaluate how Alfresco RM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Alfresco RM supports business activities such as:
- Workflow Management
- Content Management
- Collaboration
- Contract Management
- Helpdesk Management
Alfresco RM can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Scale Best Practices, Improve Visibility, Improve Digital And Social Presence, etc. It can help manage these activities if you use Offline and Point Of Sale for these needs. As a solution, Alfresco RM's capabilities include Recording, Personalization, Dashboard, etc.
Alfresco RM Information Technology and Services Vertical is its biggest customer base.
Reviews
"We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming ...to us. For those already using it, it’s mostly been a big success. " - Erik Bosveld
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Alfresco RM solved their Customer Data Platform needs. Cuspera uses 992 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Alfresco RM.
Use Cases
Peers recommend Workflow Management , Content Management , Collaboration , as the business use cases that they have been most satisfied while using Alfresco RM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
4.52/5 ★ |
"...A digitization software program is integrated into Alfresco and distributes mail via a workflow...." Case Study CIRB |
| Content Management |
4.72/5 ★ |
"...LNRS first adopted Alfresco in 2010 when a legacy enterprise content management (ECM) system, inherited in an acquisition, failed to meet requirements...." Case Study LexisNexis |
| content publishing |
4.03/5 ★ |
"...Back office users are also able to quickly and easily create and upload content into Alfresco and a web portal was created to drive collaboration between all LISPA employees...." Case Study Lombardia Informatica |
| content sharing |
4.00/5 ★ |
"...An Alfresco customer since 2009, Lombardia Informatica S.p.A. (LISPA) had been using Alfresco in some limited sectors of its contact center as a tool for agents to share content and collaborate...." Case Study Lombardia Informatica |
| content curation |
3.87/5 ★ |
"...Working with Zia Consulting, AU is now able to take advantage of all the functionality within Alfresco and leverage it across the entire University as central repository for creating, editing and managing content...." Case Study Athabasca |
| searching for content |
3.64/5 ★ |
"...The much-needed cleanup means reps spend more time selling and less time searching for content...." Case Study LexisNexis |
| Collaboration |
4.69/5 ★ |
"...Today, all NYPIUA employees use HPI and Alfresco to manage their policies and claims, which has dramatically increased productivity and collaboration...." Case Study NYPIUA |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
4.52/5 ★ |
"...A digitization software program is integrated into Alfresco and distributes mail via a workflow...." Case Study CIRB |
|
| Content Management |
4.72/5 ★ |
"...LNRS first adopted Alfresco in 2010 when a legacy enterprise content management (ECM) system, inherited in an acquisition, failed to meet requirements...." Case Study LexisNexis |
|
| content publishing |
4.72/5 ★ |
| content sharing |
4.72/5 ★ |
| content curation |
4.72/5 ★ |
| searching for content |
4.72/5 ★ |
| Collaboration |
4.69/5 ★ |
"...Today, all NYPIUA employees use HPI and Alfresco to manage their policies and claims, which has dramatically increased productivity and collaboration...." Case Study NYPIUA |
|
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 992 insights from peers and experts to help you assess how these Alfresco RM use cases fit your Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success. |
|
SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins |
|
Today, in order to support our major real estate construction project, we have a clear way to monitor the approval cycle of different documents and are using Alfresco for our day-to-day collaboration. What I really like about Alfresco is that the repository is straightforward. It’s simple but robus...t compared to other solutions. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Erik Bosveld Program Manager DICTU |
We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success. |
|
Chuck Robbins CEO Cisco |
SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins |
|
Paul Janssen Performance Manager Project MdP BNP Paribas Fortis |
Today, in order to support our major real estate construction project, we have a clear way to monitor the approval cycle of different documents and are using Alfresco for our day-to-day collaboration. What I really like about Alfresco is that the repository is straightforward. It’s simple but robus...t compared to other solutions. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Municipality of QueretaroRead More |
|
Case Study CIRBRead More |
|
Case Study GirondeRead More |
Frequently Asked Questions(FAQ)
for Alfresco RM
What is Alfresco RM used for?
What are the top features of Alfresco RM?
Who uses Alfresco RM?
What are Alfresco RM alternatives?
Where is Alfresco RM located?
Popular Business Setting
for Alfresco RM
Top Industries
- Information Technology and Services
- Government Administration
- Education
Popular in
- Enterprise
- Mid Market
Peers used Alfresco RM to Increase sales & revenue and Enhance customer relationships
Alfresco RM Alternatives
Peer and Expert Opinion on Features
for Alfresco RM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (99) |
| Personalization | Read Reviews (6) |
| Dashboard | Read Reviews (5) |
| Live monitoring | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (99) |
| Personalization | Read Reviews (6) |
| Dashboard | Read Reviews (5) |
| Live monitoring | Read Reviews (5) |
IT and Other Capabilities
for Alfresco RM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (121) |
| Data Import | Read Reviews (140) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (121) |
| Data Import | Read Reviews (140) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (58) |
| Chat Support | Read Reviews (14) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (58) |
| Chat Support | Read Reviews (14) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (66) |
| Analytics | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (66) |
| Analytics | Read Reviews (12) |
Software Failure Risk Guidance
?for Alfresco RM
Overall Risk Meter
Top Failure Risks for Alfresco RM
Vendor Profile Details
Company Name
Alfresco
Company Website
https://www.alfresco.com/HQ Location
1825 S Grant St, Suite 900, San Mateo, California CA 94402, US
Employees
251-500
Social
Financials
SERIES D
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