Ombud Overview

Ombud streamlines revenue operations through its Intelligent Automation platform, specifically designed for proposal management. This platform enhances proposal efficiency by automating repetitive tasks, allowing teams to scale effectively while reducing operational costs. Ombud integrates AI to assist RevOps teams in creating and managing proposals, ensuring alignment with growth objectives. The platform's orchestration capabilities support teams in handling complex proposal workflows, making it a vital tool for enterprises aiming to optimize their revenue operations. With Ombud, businesses can focus on strategic decision-making rather than manual processes, directly impacting their ability to meet growth targets efficiently.

Use Cases

Customers recommend Collaboration, Proposal & Quote Management, Content Management, as the business use cases that they have been most satisfied with while using Ombud.

Other use cases:

  • Workflow Management
  • Engaging And Following Up
  • Knowledge Management
  • Lead Tracking
  • Lead Engagement
  • Generation Of New Leads
  • Engaging On Social Media
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ombud.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Establish Thought Leadership
See all business priorities See less business priorities

Ombud Use-Cases and Business Priorities: Customer Satisfaction Data

Ombud's features include Templates, and Personalization. and Ombud support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Ombud analytics capabilities include Custom Reports, and Analytics.

Reviews

"We went from 23 users on our incumbent solution to over 550 users on Ombud. the adoption has been tremendous and it's something we're using every day across all of our departments here at Kronos." - Jim Tompkins

Peer review evidence (same sources as the product rating summary)

"...Automate, Manage & Collaborate on Proposal Response...." Automate, Manage & Collaborate on Proposal Response
"...Ombud really saves time and drives up the quality of your proposals...." Testimonial by D'Arcy Roper, Senior Director of PreSales
"...Increase response quality through content curation and by promoting the use of your best content...." Automate, Manage & Collaborate on Proposal Response

Ombud, Intelligencebank DAM, Responsive (formerly RFPIO), Better Proposals, Hyland Governance, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Ombud enhances enterprise RevOps with intelligent automation, boosting efficiency and scalability. Achieve growth targets while reducing costs through Ombud's orchestrated platform.

Popular Business Setting

for Ombud

Top Industries

  • Computer Software
  • Hospital & Health Care
  • Computer & Network Security

Popular in

  • Mid Market

Ombud is popular in Computer Software, Hospital & Health Care, and Computer & Network Security and is widely used by Mid Market,

Ombud Customer wins, Customer success stories, Case studies

Why is Ombud the best choice for Collaboration?

What solutions does Ombud provide for Proposal & Quote Management?

What benefits does Ombud offer for Content Management?

What solutions does Ombud provide for Workflow Management?

What Are the key features of Ombud for Engaging And Following Up?

20 buyers and buying teams have used Cuspera to assess how well Ombud solved their Content Management Systems needs. Cuspera uses 508 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Ombud testimonial

Jim Tompkins

Senior Director of PreSales

kronos

We went from 23 users on our incumbent solution to over 550 users on Ombud. the adoption has been tremendous and it's something we're using every day across all of our departments here at Kronos. Testimonial By Jim Tompkins
Ombud testimonial

D'Arcy Roper

Senior Director of PreSales

Ombud really saves time and drives up the quality of your proposals. Testimonial By D'Arcy Roper
Ombud testimonial

Ryan Stinson

Cloud Security & Risk Team

Ombud immediately made life a lot easier. We were able to bring in every single bit of content and we could immediately make use of it. Testimonial By Ryan Stinson
CUSTOMERS TESTIMONIALS
Ombud testimonial

Jim Tompkins

Senior Director of PreSales

kronos

We went from 23 users on our incumbent solution to over 550 users on Ombud. the adoption has been tremendous and it's something we're using every day across all of our departments here at Kronos. Testimonial By Jim Tompkins
Ombud testimonial

D'Arcy Roper

Senior Director of PreSales

Ombud really saves time and drives up the quality of your proposals. Testimonial By D'Arcy Roper
Ombud testimonial

Ryan Stinson

Cloud Security & Risk Team

Ombud immediately made life a lot easier. We were able to bring in every single bit of content and we could immediately make use of it. Testimonial By Ryan Stinson
 

Magellan Health - Hospital & Health Care - Very Large

Scottsdale, USA

Ombud helped Magellan Health cut 97 business days from their proposal process. The platform let teams find proposal content fast and reuse 65% of it in future bids. Magellan saw an 11% jump in propos...al response rates. Content creation grew by 157%, and curated content saved for future use increased tenfold. Teams now spend more time on strategy and less on repetitive tasks.

 

GoTo - Information Technology And Services - Large

Boston, USA

GoTo used Ombud to manage security questionnaires for sales. Before Ombud, sales teams spent half their time answering these forms. Ombud gave GoTo a single library for approved, updated content. Thi...s cut response time by 60%. GoTo handled 150% more questionnaires with the same staff. Their win rate for new proposals reached 77%.

 

Instructure - Education - Large

Salt Lake City, USA

Ombud helped Instructure scale its bid process. The sales team now collaborates in real time on RFPs. Salesforce integration gives full transparency and context. Instructure increased RFP response ca...pacity by 200% with no extra staff. Teams reuse two-thirds of past responses and save over five hours per project. The solution improved response quality and brought millions in value.

 

CSG - Information Technology And Services - Large

Greenwood Village, USA

CSG used Ombud to improve its global bid process. Teams now use one central platform for content creation and collaboration. Training new team members takes just 20 minutes. Only half as many collabo...rators are needed per bid. Over 5,000 approved responses are ready for RFPs. 35% of all content is now reused, making the process faster and more consistent.

 

BCD Travel - Hospitality - Very Large

Utrecht, Netherlands

Ombud helped BCD Travel boost RFP response productivity by 30% in six months. The team generated over 16,000 responses and reused 46% of content in the first year. Ombud's intuitive platform and mach...ine learning features made collaboration easier and improved response quality. Unlimited customer support reduced costs and expanded use cases. Sales teams now deliver more accurate first drafts, speeding up the sales process.

Anaplan - Computer Software - Large

Ombud helped Anaplan respond to over 250 RFPs each year. Anaplan used Ombud to centralize and standardize sales content. 53% of content now comes from curated responses. The team approved and curated... 3,200+ responses for easy access. After Ombud Extend, use of reference content increased by 60%. Anaplan saw faster, higher-quality RFP responses and positive customer feedback.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Ombud

What is Ombud?

Ombud provides sales effectiveness and content collaboration software to help sales teams reduce effort by 50% or more and spend more time selling. It allows organizations to identify the best content, automate repetitive curation tasks, and improve overall collaboration efficiency.

Ombud combines content collaboration, project management, and machine learning to streamline the creation of sales documents like RFP responses, security questionnaires, sales proposals, statements of work, and much more. It consolidates all content in one place providing a single source of truth for revenue teams .

Ombud features include document generation and authoring capabilities, automatic content additions, intelligent search categorizes and prioritizes, content flagging can push inaccuracies, streamlined workflows, data security, and more.

What is Ombud used for?

Ombud is a Content Management Systems Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Collaboration, Proposal & Quote Management and Content Management .

What are the top features of Ombud?

Templates, Personalization are some of the top features of Ombud.

Who uses Ombud?

Ombud is used by Computer Software, Hospital & Health Care and Computer & Network Security among other industries.

What are Ombud alternatives?

lightning

Peers used Ombud for collaboration and proposal & quote management

Ombud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.44/5

Read Reviews (32)
Custom Reports

4.32/5

Read Reviews (50)
Analytics

4.13/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.44/5

Read Reviews (32)
Custom Reports

4.32/5

Read Reviews (50)
Analytics

4.13/5

Read Reviews (6)

Software Failure Risk Guidance

?

for Ombud

Overall Risk Meter

Low Medium High

Top Failure Risks for Ombud

Ombud Inc. Profile

Company Name

Ombud Inc.

Company Website

https://www.ombud.com/

HQ Location

Employees

11-50

Financials

SEED