Ombud helped Anaplan respond to over 250 RFPs each year. Anaplan used Ombud to centralize and standardize sales content. 53%... of content now comes from curated responses. The team approved and curated 3,200+ responses for easy access. After Ombud Extend, use of reference content increased by 60%. Anaplan saw faster, higher-quality RFP responses and positive customer feedback.
Ombud helped OneStream Software manage over 10 concurrent projects and respond to 250+ client requests in a year. The team centralized... all RFP and security questionnaire responses in one searchable database. Collaboration moved from scattered emails to a single platform, making tracking and accountability easy. Over 50% of client requests now use content already in the system. More than 100 team members collaborate in Ombud each quarter. The Salesforce integration and Ombud support team made onboarding fast and smooth.
Anaplan used Ombud to improve their RFP response process. They now respond to over 250 requests each year with faster,... more consistent, and professional answers. 53% of their content comes from curated responses, and 3,200+ responses are approved and ready in their library. After using Ombud Extend, they saw a 60% increase in use of reference content. The Ombud team helps by taking the first pass on four requests per week.
Ombud helped Ping Identity cut RFP response times in half. The company reduced its cost of sale by 60%. Ping... Identity doubled its resource capacity using Ombud's sales content collaboration platform. The solution improved overall content quality and made onboarding faster. Teams now spend more time building client relationships and less on manual tasks.
Ombud helped Zendesk cut RFP response time by 50%. Zendesk automated document creation and centralized content, making it easy to... find information. New hires became productive in just one week. Win rates tripled year over year. Zendesk needed only half the admin staff after using Ombud. The sales cycle became faster and more efficient.
GoTo
- Information Technology And Services
- Large
Boston, USA
GoTo used Ombud to manage security questionnaires for sales. Before Ombud, sales teams spent half their time answering these forms.... Ombud gave GoTo a single library for approved, updated content. This cut response time by 60%. GoTo handled 150% more questionnaires with the same staff. Their win rate for new proposals reached 77%.
CSG used Ombud to improve its global bid process. Teams now use one central platform for content creation and collaboration.... Training new team members takes just 20 minutes. Only half as many collaborators are needed per bid. Over 5,000 approved responses are ready for RFPs. 35% of all content is now reused, making the process faster and more consistent.
Ombud helped CSG standardize its global bid process. CSG reduced collaborators needed on each bid by half. Training new team... members on Ombud now takes just 20 minutes. Over 5,000 approved responses are ready for RFPs. 30% or more of every bid uses previous or curated content. CSG now delivers consistent, high-quality responses and captures more business opportunities.
Ombud’s content collaboration platform helped Rapid7 cut SOW creation time by 30%. Six team members produced over 2,000 SOWs in... one year. Some SOWs now take five minutes or less to complete. The platform enabled template customization, centralized collaboration, and automated workflows. Rapid7’s content team gained more responsibility and value through process optimization.
Hospitality Case Studies and Customer Success Stories with Ombud
BCD Travel
- Hospitality
- Very Large
Utrecht, Netherlands
Ombud helped BCD Travel boost RFP response productivity by 30% in six months. The team generated over 16,000 responses and... reused 46% of content in the first year. Ombud's intuitive platform and machine learning features made collaboration easier and improved response quality. Unlimited customer support reduced costs and expanded use cases. Sales teams now deliver more accurate first drafts, speeding up the sales process.
Ombud helps OneStream manage over 10 concurrent projects and respond to 250+ client requests yearly. The team now answers more... than 50% of requests using pre-existing content in Ombud. Over 100 team members collaborate each quarter, streamlining proposal management and content workflows. The Salesforce integration supports seamless process creation. OneStream curates 500+ responses for future use, improving efficiency and accountability.
Education Case Studies and Customer Success Stories with Ombud
Instructure
- Education
- Large
Salt Lake City, USA
Ombud helped Instructure scale its bid process. The sales team now collaborates in real time on RFPs. Salesforce integration gives... full transparency and context. Instructure increased RFP response capacity by 200% with no extra staff. Teams reuse two-thirds of past responses and save over five hours per project. The solution improved response quality and brought millions in value.
Magellan Health
- Hospital & Health Care
- Very Large
Scottsdale, USA
Ombud helped Magellan Health cut 97 business days from their proposal process. The platform let teams find proposal content fast... and reuse 65% of it in future bids. Magellan saw an 11% jump in proposal response rates. Content creation grew by 157%, and curated content saved for future use increased tenfold. Teams now spend more time on strategy and less on repetitive tasks.
