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Onbase by Hyland vs Alfresco ECM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Onbase by Hyland low Failure Risk for Alfresco ECM low
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Comparison Summary

This comparison report of Onbase by Hyland vs. Alfresco ECM is based on a specific set of business needs and context. The comparison uses 2954 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and Alfresco ECM

Onbase by Hyland, Alfresco ECM, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Alfresco ECM focuses on Content Management, Workflow Management, Collaboration, Sales Document Management, etc.

"OnBase Workflow and WorkView provide clearer communication with our transportation vendors. We retired the old system. " - Matt McLaughlin

"This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. " - Kate Granville

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Software Failure Risk

  • low

logo Alfresco ECM

Focus area

Alfresco ECM is better than Onbase by Hyland for

Software Failure Risk

  • low

About

Enterprise information platform designed to manage content, processes and cases.

Alfresco Software and Services | ECM

Age

1991

Financials

M&A

SERIES D

Business Need

Total Processes
(we found evidences for)

42

47

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (135)

Read Reviews (97)

content management

Read Reviews (54)

Read Reviews (131)

content sharing

Read Reviews (4)

Read Reviews (17)

content publishing

Read Reviews (2)

Read Reviews (10)

searching for content

Read Reviews (1)

Read Reviews (4)

content curation

Read Reviews (1)

Read Reviews (3)

sales document management

Read Reviews (31)

Read Reviews (55)

contract management

Read Reviews (10)

Read Reviews (34)

digital signature

Read Reviews (9)

Read Reviews (5)

proposal & quote management

Read Reviews (5)

Read Reviews (1)

document sharing

Read Reviews (4)

Read Reviews (13)

helpdesk management

Read Reviews (19)

Read Reviews (23)

customer case management

Read Reviews (9)

Read Reviews (12)

training & onboarding

Read Reviews (4)

Read Reviews (11)

campaign management

Read Reviews (3)

Read Reviews (1)

billing and invoice management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (8)

engagement management

Read Reviews (3)

Read Reviews (12)

engaging and following up

Read Reviews (1)

Read Reviews (12)

products & pricelist management

Read Reviews (2)

Read Reviews (1)

customer feedback management

Read Reviews (2)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (4)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (2)

lead qualification

Read Reviews (1)

Read Reviews (3)

sending & publishing communications

Read Reviews (0)

Read Reviews (23)

communication management

Read Reviews (0)

Read Reviews (24)

sending & publishing communications

Read Reviews (0)

Read Reviews (23)

social media analytics

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (8)

social media analytics

Read Reviews (0)

Read Reviews (3)

compliance & governance

Read Reviews (0)

Read Reviews (4)

performance management

Read Reviews (0)

Read Reviews (3)

follower management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • mobile

  • offline

  • point of sale

  • website

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • promotions

  • on premises

  • e-mail

  • video

  • See 10 more

  • mobile

  • offline

  • point of sale

  • website

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • promotions

  • on premises

  • e-mail

  • video

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting