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OKTA vs Ping Identity: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OKTA vs. Ping Identity is based on a specific set of business needs and context. The comparison uses 7856 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OKTA and Ping Identity

OKTA belong to a category of solutions that help Digital Signature, whereas Ping Identity belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OKTA covers Workflow Management, Helpdesk Management with Phone Calls, Engagement Management, Training & Onboarding, etc.

Ping Identity focuses on Engagement Management, Collaboration with Offline, Training & Onboarding, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OKTA

Focus area

Software Failure Risk

  • medium

logo Ping Identity

Focus area

Software Failure Risk

  • low

About

Okta | The Identity Standard

Identity Security for the Digital Enterprise | Ping Identity

Financials

IPO

SERIES F

Business Need

Total Processes
(we found evidences for)

89

32

Total Goals
(we found evidences for)

17

15

Top Processes

Evidences indicate better relative satisfaction


workflow management


helpdesk management


communication management

sending & publishing communications


engagement management

engaging and following up


training & onboarding



social media management

engaging on social media

managing social media account

scheduling post to social media

social media analytics


sales document management

contract management

proposal & quote management


content management


customer feedback management

measuring customer satisfaction



lead qualification

lead qualification: technographic


products & pricelist management


community building




competitive intelligence


campaign management




contact list management


generation of new leads


lifetime value management


conference call management



sales call management


loyalty management


courses & assessment



account management



customer case management


revenue cycle management


social media marketing



merger and acquisition


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve internal communications

  • Increase customer life time value

  • Improve brand engagement

  • Improve efficiency

  • Improve visibility

  • Manage risk

  • Build brand awareness

  • See 14 more
  • Manage risk

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve efficiency

  • Increase customer life time value

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • offline

  • promotions

  • trade shows

  • events

  • channel partners

  • video

  • chat

  • website

  • on premises

  • point of sale

  • mass media

  • television

  • social media

  • See 11 more
  • phone calls

  • offline

  • promotions

  • trade shows

  • events

  • channel partners

  • video

  • chat

  • website

  • on premises

  • point of sale

  • mass media

  • television

  • social media

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting