Comparison Summary
This comparison report of Odoo CRM vs. Merchant Relationship Management is based on a specific set of business needs and context. The comparison uses 4576 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Odoo CRM and Merchant Relationship Management
Odoo CRM, Merchant Relationship Management, Vtiger all-in-one CRM, Sugar CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Odoo CRM covers Sales Document Management, Helpdesk Management with Phone Calls, Workflow Management, Training & Onboarding, etc.
Merchant Relationship Management focuses on Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Odoo CRM | Track leads, close opportunities and get accurate forecasts.
CRM & Underwriting Platform
Age
2005
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
97
53
Total Goals
(we found evidences for)
13
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Grow market share
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Improve digital and social presence
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Improve internal communications
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Increase average basket value
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Launch new products
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Improve brand engagement
- See 10 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
-
causes and charity
-
support groups
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
