Merchant Relationship Management Overview

NMI's embedded payment solutions offer secure and seamless transaction integration, enhancing the payment experience for businesses. This fully integrated payments ecosystem supports scalability and reliability, catering to diverse business needs. NMI stands out with its focus on creating a smooth transaction process, which is crucial for customer satisfaction and operational efficiency. The platform is particularly beneficial for fintech companies looking to build, earn, and scale their payment capabilities. By integrating NMI's solutions, businesses can ensure a secure and efficient payment process, which is a key competitive advantage in today's fast-paced digital economy.

Use Cases

Customers recommend Sales Document Management, Lead Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Merchant Relationship Management.

Other use cases:

  • Onboarding
  • Competitive Intelligence
  • Generation Of New Leads
  • Call Recording
  • Workflow Management
  • Communication Management
  • White Labeling
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Merchant Relationship Management.

Other priorities:

  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Improve Visibility
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Digital And Social Presence
  • Reduce Bounce
See all business priorities See less business priorities

Merchant Relationship Management Use-Cases and Business Priorities: Customer Satisfaction Data

Merchant Relationship Management's features include Calculator, Dashboard, Alerts: Popups & Notifications, etc. and Merchant Relationship Management support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Merchant Relationship Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"When people ask me what it takes to be successful in this industry making sure they have IRIS CRM is one of the first things I make sure to mention." - Brandon Skinner

Merchant Relationship Management, Teamgate CRM, Floify, monday sales CRM, TeamGram, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

IRIS-CRM is a user-friendly merchant services management solution that efficiently handles CRM and underwriting. Merchants are securely managed with NMI's onboarding features.

Popular Business Setting

for Merchant Relationship Management

Top Industries

  • Financial Services
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Merchant Relationship Management is popular in Financial Services, and Entertainment, and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Merchant Relationship Management Use Cases

What makes Merchant Relationship Management ideal for Sales Document Management?

How efficiently Does Merchant Relationship Management manage your Lead Management?

What makes Merchant Relationship Management ideal for Helpdesk Management?

What makes Merchant Relationship Management ideal for Onboarding?

How can Merchant Relationship Management optimize your Competitive Intelligence Workflow?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Merchant Relationship Management solved their CRM needs. Cuspera uses 1704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Merchant Relationship Management testimonial

Brandon Skinner

CEO

Riverside Payments

When people ask me what it takes to be successful in this industry making sure they have IRIS CRM is one of the first things I make sure to mention. Testimonial By Brandon Skinner
Merchant Relationship Management testimonial

Jason Wright

President

FlashBanc

IRIS CRM is far and away the best business management tool in the marketplace today. The IRIS team understands the day to day needs of the ISO community. Testimonial By Jason Wright
Merchant Relationship Management testimonial

Randy Hayashi

COO

Payment Depot

Thanks for all your help. If you ever get anyone who wants to talk to an ex-Salesforce to IRIS CRM customer let me know. Testimonial By Randy Hayashi
CUSTOMERS TESTIMONIALS
Merchant Relationship Management testimonial

Brandon Skinner

CEO

Riverside Payments

When people ask me what it takes to be successful in this industry making sure they have IRIS CRM is one of the first things I make sure to mention. Testimonial By Brandon Skinner
Merchant Relationship Management testimonial

Jason Wright

President

FlashBanc

IRIS CRM is far and away the best business management tool in the marketplace today. The IRIS team understands the day to day needs of the ISO community. Testimonial By Jason Wright
Merchant Relationship Management testimonial

Randy Hayashi

COO

Payment Depot

Thanks for all your help. If you ever get anyone who wants to talk to an ex-Salesforce to IRIS CRM customer let me know. Testimonial By Randy Hayashi

Frequently Asked Questions(FAQ)

for Merchant Relationship Management

What is Merchant Relationship Management used for?

Merchant Relationship Management is a CRM Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Sales Document Management, Lead Management and Helpdesk Management .

What are the top features of Merchant Relationship Management?

Calculator, Dashboard and Alerts: popups & Notifications are some of the top features of Merchant Relationship Management.

Who uses Merchant Relationship Management?

Merchant Relationship Management is used by Financial Services, Entertainment among other industries.

What are Merchant Relationship Management alternatives?

Teamgate CRM, Floify, Monday Sales CRM and TeamGram are popular alternatives for Merchant Relationship Management.

Where is Merchant Relationship Management located?

Merchant Relationship Management is headquartered at Schaumburg, Illinois.
lightning

Peers used Merchant Relationship Management for sales document management and lead management

Merchant Relationship Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.77/5 ★

Read Reviews (48)
Custom Reports

4.73/5 ★

Read Reviews (226)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.77/5 ★

Read Reviews (48)
Custom Reports

4.73/5 ★

Read Reviews (226)

Software Failure Risk Guidance

?

for Merchant Relationship Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Merchant Relationship Management

IRIS CRM, an NMI company. News

Partnership

LANDI and NMI Expand Partnership with Launch of LANDI M20SE: A Compact, Cost-Effective Android Device Configured for Tap to Pay

LANDI and NMI have expanded their partnership with the launch of the LANDI M20SE, a compact and cost-effective Android payment device configured for tap to pay. The M20SE integrates NMIs payment gateway technology, enabling merchants to accept contactless payments efficiently. This collaboration targets businesses seeking affordable, secure, and mobile payment solutions, strengthening both companies positions in the embedded payments and smart POS markets.

IRIS CRM, an NMI company. Profile

Company Name

IRIS CRM, an NMI company.

Company Website

https://www.nmi.com/

HQ Location

Schaumburg, Illinois

Employees

11-50

Social

Financials

PRIVATE