Overview: Nextiva and Lasso CRM as CRM Category solutions.

Nextiva Customer Relationship Suite seems optimized for businesses demanding robust communication tools and high-touch support, making it ideal for large enterprises. Lasso CRM, on the other hand, caters to industries seeking lead management and engagement, somewhat aligning with real estate and hospitality sectors.

Nextiva: Nextiva makes running a productive call center simple, starting at $50. Missed calls and low customer support ratings are minimized with Nextiva’s inbound call center solution.

Lasso CRM: Lasso CRM simplifies lead management and boosts conversions for home builders, real estate developers, new home agencies, and manufactured homes. Lead tracking and sales processes are streamlined efficiently.

Nextiva and Lasso CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Nextiva Customer Relationship Suite boosts helpdesk management and sales call management, fitting enterprises looking for superb customer interaction. read more →

Lasso CRM enhances engagement management and lead follow-ups, ideal for industries dependent on lead nurturing and conversion. read more →

Business Goals

Nextiva Customer Relationship Suite aids in strengthening customer ties and boosting sales, appealing to companies focused on comprehensive customer satisfaction. read more →

Lasso CRM supports market expansion aspirations and enhances best practices, appealing to businesses keen on broadening their reach. read more →

Core Features

Nextiva Customer Relationship Suite offers analytics, custom reports, and easy integration, addressing needs for detailed insights and seamless data transitions. read more →

Lasso CRM provides custom reports and data integration, important for users demanding refined reporting capabilities and connectivity. read more →

Vendor Support

Nextiva Customer Relationship Suite stands out with extensive 24/7 support and multiple contact options, aligning with businesses that prioritize reliable assistance. read more →

Lasso CRM offers around-the-clock support mainly through phone, suiting businesses with moderate support needs. read more →

Segments and Industries

Nextiva Customer Relationship Suite predominantly serves large enterprises, particularly in health and IT sectors, suiting organizations with complex requirements. read more →

Lasso CRM focuses on real estate and IT services, tailored for industries with particular emphasis on sales cycle effectiveness. read more →

Operational Alignment

Nextiva Customer Relationship Suite integrates well with large-scale operations, providing comprehensive communication tools for expansive teams. read more →

Lasso CRM fits mid-sized enterprises in growth sectors, offering efficient lead management solutions tailored to their operational scale. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Nextiva in Action: Unique Use Cases

How does Nextiva address your Helpdesk Management Challenges?

How can Nextiva optimize your Collaboration Workflow?

What benefits does Nextiva offer for Communication Management?


Lasso CRM in Action: Unique Use Cases

Why is Lasso CRM the best choice for Engagement Management?

What makes Lasso CRM ideal for Lead Management?

How can Lasso CRM optimize your Contact List Management Workflow?

How does Lasso CRM facilitate Conversion Management?

How can Lasso CRM enhance your Lead Engagement process?

News

Latest Nextiva News

Nextiva accelerates global CX innovation with new India hub

Nextiva opened a 35,000 sq. ft. innovation hub in Bengaluru, India. This marks its largest international expansion to date. The new center will drive global customer experience (CX) technology innovation and support Nextivas unified customer experience management platform. The India hub is positioned to accelerate product development and enhance service delivery for enterprise clients worldwide.

28/04/2025 - source

Latest Lasso CRM News

ECI Software Solutions acquires Serent Capital - backed software firm Davisware

ECI Software Solutions has acquired Davisware, a software firm backed by Serent Capital.

16/04/2025 - source

Business Setting

Nextiva

Lasso CRM