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Compare Nextiva Customer Relationship Suite vs SalesNOW

Failure Risk Guidance Security Report ?

Failure Risk for Nextiva Customer Relationship Suite medium Failure Risk for SalesNOW low
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Comparison Summary

For Nextiva Customer Relationship Suite vs SalesNOW comparison, Our AI algorithm looked at 2803 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Nextiva Customer Relationship Suite and SalesNOW to solve their respective business needs.

Pros and cons of Nextiva Customer Relationship Suite and SalesNOW

Nextiva Customer Relationship Suite is more suited to businesses that require Helpdesk Management with Website and Sales Call Management with Phone Calls where as SalesNOW is focused towards Sales Document Management and Campaign Management .

logo Nextiva Customer Relationship Suite

Focus area

Software Failure Risk

  • medium

logo SalesNOW

Focus area

SalesNOW is better than Nextiva Customer Relationship Suite for

Software Failure Risk

  • low

About

Nextiva Customer Relationship Suite | Manage sales & customer support with one powerful CRM workspace.

The Mobile & Online CRM to Know the Customers Inside and Out

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

48

61

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (40)

Read Reviews (8)

sales call management

Read Reviews (25)

Read Reviews (15)

call recording

Read Reviews (20)

Read Reviews (6)

collaboration

Read Reviews (18)

Read Reviews (6)

communication management

Read Reviews (17)

Read Reviews (8)

tracking & monitoring communications

Read Reviews (8)

Read Reviews (5)

sending & publishing communications

Read Reviews (2)

Read Reviews (3)

engagement management

Read Reviews (16)

Read Reviews (24)

engaging and following up

Read Reviews (7)

Read Reviews (22)

sales document management

Read Reviews (16)

Read Reviews (74)

contract management

Read Reviews (10)

Read Reviews (7)

proposal & quote management

Read Reviews (4)

Read Reviews (63)

training & onboarding

Read Reviews (12)

Read Reviews (5)

conference call management

Read Reviews (12)

Read Reviews (0)

contact list management

Read Reviews (10)

Read Reviews (33)

workflow management

Read Reviews (8)

Read Reviews (8)

customer case management

Read Reviews (4)

Read Reviews (4)

customer feedback management

Read Reviews (3)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (3)

Read Reviews (5)

social media analytics

Read Reviews (3)

Read Reviews (5)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (10)

lead qualification: technographic

Read Reviews (2)

Read Reviews (7)

rating and review management

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (0)

Read Reviews (3)

campaign monitoring

Read Reviews (0)

Read Reviews (23)

campaign management

Read Reviews (0)

Read Reviews (43)

campaign monitoring

Read Reviews (0)

Read Reviews (23)

generation of new leads

Read Reviews (0)

Read Reviews (17)

conversion management

Read Reviews (0)

Read Reviews (13)

sales review & feedback

Read Reviews (0)

Read Reviews (9)

relationship management

Read Reviews (0)

Read Reviews (8)

trade show marketing

Read Reviews (0)

Read Reviews (6)

products & pricelist management

Read Reviews (0)

Read Reviews (4)

pipeline management

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

outbound marketing

Read Reviews (0)

Read Reviews (2)

follower management

Read Reviews (0)

Read Reviews (2)

billing and invoice management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 3 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more

  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting