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NetSuite Field Service Management (formerly NextService) vs Oneserve: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of NetSuite Field Service Management (formerly NextService) vs. Oneserve is based on a specific set of business needs and context. The comparison uses 1757 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing NetSuite Field Service Management (formerly NextService) and Oneserve

NetSuite Field Service Management (formerly NextService), Oneserve, Skedulo, BlueFolder, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

NetSuite Field Service Management (formerly NextService) covers Engagement Management, Social Media Management, Sales Document Management, Workflow Management, etc.

Oneserve focuses on Workflow Management, Customer Feedback Management, Sales Document Management with Offline, Social Media Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo NetSuite Field Service Management (formerly NextService)

Focus area

Software Failure Risk

  • low

logo Oneserve

Focus area

Oneserve is better than NetSuite Field Service Management (formerly NextService) for

Software Failure Risk

  • low

About

Field Service Management Software for NetSuite

Field Service Management Software

Age

1977

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

44

34

Total Goals
(we found evidences for)

11

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics


sales document management

contract management

proposal & quote management


workflow management


training & onboarding



contact list management


generation of new leads


communication management

sending & publishing communications


competitive intelligence




billing and invoice management


sales call management


lifetime value management





performance management


customer feedback management

measuring customer satisfaction


campaign analytics


campaign management

campaign analytics


business development


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • See 8 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Improve consistency

  • See 2 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • text SMS

  • mobile

  • on premises

  • mobile app

  • See 4 more
  • offline

  • point of sale

  • website

  • text SMS

  • mobile

  • on premises

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting