Oneserve Overview
This is a summary of the comprehensive capabilities and benefits of Oneserve based on over 773 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Oneserve, ServiceChannel, Fergus, Zuper, Loc8, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Oneserve is right for your needs? Our Cuspera AI engine can evaluate how Oneserve fits your specific business needs, industry, and context. Get your personalized assessment report today.
Oneserve supports business activities such as:
- Workflow Management
- Customer Feedback Management
- Proposal & Quote Management
- Social Media Analytics
- Engagement Management
Oneserve can help you with many business goals, such as Acquire Customers, Improve Efficiency, Improve ROI, Improve Internal Communications, and Improve Consistency. It can help manage these activities if you use Offline and Point Of Sale for these needs. As a solution, Oneserve's capabilities include Feedback Surveys, Dashboard, Recording, etc.
Reviews
"...As such, the software offers a range of features including: customisable workflows, intelligent scheduling, parts and stock management and customisable reporting...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Oneserve solved their Field Service Management needs. Cuspera uses 773 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Improve Efficiency are the most popular business priorities peers achieved using Oneserve.
Use Cases
Peers recommend Workflow Management , Customer Feedback Management , Proposal & Quote Management , as the business use cases that they have been most satisfied while using Oneserve.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
4.80/5 ★ |
"...As such, the software offers a range of features including: customisable workflows, intelligent scheduling, parts and stock management and customisable reporting...." Peer review |
| Customer Feedback Management |
4.77/5 ★ |
"...In addition to job-specific data, your mobile operatives can also use the survey feature to gather customer feedback, all of which can be analysed to improve performance and customer service...." Service Management Forms |
| measuring customer satisfaction |
4.71/5 ★ |
"...Return site visits are costly and damage customer satisfaction...." Resource Planning and Management |
| Proposal & Quote Management with Offline and Point Of Sale |
3.85/5 ★ |
"...Oneserve records the entire job process, from quoting through to completion...." Cloud-Based Field Service Management Software |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
4.80/5 ★ |
"...As such, the software offers a range of features including: customisable workflows, intelligent scheduling, parts and stock management and customisable reporting...." Peer review |
|
| Customer Feedback Management |
4.77/5 ★ |
"...In addition to job-specific data, your mobile operatives can also use the survey feature to gather customer feedback, all of which can be analysed to improve performance and customer service...." Service Management Forms |
|
| measuring customer satisfaction |
4.77/5 ★ |
| Proposal & Quote Management with Offline and Point Of Sale |
3.85/5 ★ |
"...Oneserve records the entire job process, from quoting through to completion...." Cloud-Based Field Service Management Software |
|
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 773 insights from peers and experts to help you assess how these Oneserve use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for Oneserve
What is Oneserve?
What is Oneserve used for?
What are the top features of Oneserve?
What are Oneserve alternatives?
Where is Oneserve located?
Peers used Oneserve to Acquire customers and Improve efficiency
Oneserve Alternatives
Peer and Expert Opinion on Features
for Oneserve
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (54) |
| Dashboard | Read Reviews (35) |
| Recording | Read Reviews (30) |
| Capture information | Read Reviews (13) |
| Auto scheduler & reminder | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (54) |
| Dashboard | Read Reviews (35) |
| Recording | Read Reviews (30) |
| Capture information | Read Reviews (13) |
| Auto scheduler & reminder | Read Reviews (8) |
IT and Other Capabilities
for Oneserve
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (69) |
| Data Import | Read Reviews (96) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (69) |
| Data Import | Read Reviews (96) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (47) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (47) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (86) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (86) |
Software Failure Risk Guidance
?for Oneserve
Overall Risk Meter
Top Failure Risks for Oneserve
Vendor Profile Details
Company Name
Oneserve
Company Website
https://www.oneserve.co.uk/HQ Location
Unit 1, Tiger Moth Road, Skypark, Clyst Honiton, Exeter, Devon EX5 2FW, GB
Employees
11-50
Social
Financials
PRIVATE
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