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Compare Meltwater Social Media Analytics vs Sprinklr Modern Sales & Engagement

Comparison Summary

For Meltwater Social Media Analytics vs Sprinklr Modern Sales & Engagement comparison, Our AI algorithm looked at 4755 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Meltwater Social Media Analytics and Sprinklr Modern Sales & Engagement to solve their respective business needs.

Pros and cons of Meltwater Social Media Analytics and Sprinklr Modern Sales & Engagement

Meltwater Social Media Analytics is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as Sprinklr Modern Sales & Engagement is focused towards Social Media Management with Social Media and Communication Management with Social Media .

logo Meltwater Social Media Analytics

Focus area

Software Failure Risk

  • medium

logo Sprinklr Modern Sales & Engagement

Focus area

Sprinklr Modern Sales & Engagement is better than Meltwater Social Media Analytics for

Software Failure Risk

  • medium

About

Meltwater Social Media Analytics | Empowering marketers with social insights for action

Delivers a positive experience that’s true to your brand,

Age

2009

Financials

Private

Business Need

Total Processes
(we found evidences for)

56

64

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

monitoring social media

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


content publishing



social media marketing


competitive intelligence




influencer management





touchpoint management


reputation management



customer feedback management

measuring customer satisfaction




workflow management




international marketing


contact list management


rating and review management


lead qualification


customer case management


generation of new leads



channel management


training & onboarding


helpdesk management



conversion management



create learning path


courses & assessment

create learning path


knowledge management


Top Goals

Goals Achieved

  • Build brand awareness

  • Acquire customers

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • See 7 more
  • Enhance customer relationships

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Launch new products

  • Acquire customers

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • Facebook

  • video

  • Instagram

  • Twitter

  • mobile

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Pinterest

  • offline

  • phone calls

  • LinkedIn

  • point of sale

  • on premises

  • mobile app

  • promotions

  • See 16 more
  • social media

  • website

  • Facebook

  • video

  • Instagram

  • Twitter

  • mobile

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Pinterest

  • offline

  • phone calls

  • LinkedIn

  • point of sale

  • on premises

  • mobile app

  • promotions

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting