Customer stories

Product Business Settings

Meltwater Social Media Analytics is popular in Marketing And Advertising, Information Technology And Services, and Internet industries and is widely used by Large Enterprise, Mid Market, and Enterprise.

Integrations

Employee Monitoring
SMS Marketing
Marketing Automation
Sales Enablement

Meltwater Social Media Analytics Product Overview

Meltwater's AI-powered tools provide media, social, and consumer intelligence. Social data is unleashed for deeper insights and analytics.

How satisfied the customers are with Meltwater Social Media Analytics use-cases

Reviews

"...Social channel monitoring, campaign tracking and analysis, customer support and response and trend analysis...." Peer review by User

Meltwater Social Media Analytics Customer Insights, Testimonials and Case Studies

How does Meltwater Social Media Analytics facilitate Social Media Management?

Why is Meltwater Social Media Analytics the best choice for Engagement Management?

What Are the key features of Meltwater Social Media Analytics for Communication Management?

What benefits does Meltwater Social Media Analytics offer for Campaign Management?

How efficiently Does Meltwater Social Media Analytics manage your Content Management?

What is Meltwater Social Media Analytics?

Meltwater Social Media Analytics is a Social media marketing platform for measuring, managing and magnifying corporate reputation. It provides a set of media intelligence and social listening tools. It helps to increase sales and revenue and build brand awareness.

Meltwater combines the power of AI to with a comprehensive source database to provide clients advanced media monitoring, social listening, social media management, PR Analytics and Influencer Engagement tools.

Meltwater's PR Measurement and Social Media Analytics tools use artificial intelligence to gather business knowledge for better strategic decision making. it helps in tracking campaign impact, measuring social sentiment, understanding competitors' online footprint, or managing social media profiles. It's executive and enterprise tools help to forecast and identify threats and share external data.

What is Meltwater Social Media Analytics used for?

Meltwater Social Media Analytics is a Social Media Marketing Software mainly used by its customers to Build Brand Awareness and Acquire Customers by Social Media Management, Engagement Management and Communication Management .

What are the top features of Meltwater Social Media Analytics?

Dashboard, Personalization and Live monitoring are some of the top features of Meltwater Social Media Analytics.

Who uses Meltwater Social Media Analytics?

Meltwater Social Media Analytics is used by Marketing And Advertising, Information Technology And Services and Internet among other industries.

What are Meltwater Social Media Analytics alternatives?

EasySender, YouScan, Publer and HeyOrca are popular alternatives for Meltwater Social Media Analytics.

Where is Meltwater Social Media Analytics located?

Meltwater Social Media Analytics is headquartered at 465 California St, Floor 11, San Francisco, California 94104, US.

11 buyers and buying teams have used Cuspera to assess how well Meltwater Social Media Analytics solved their Social Media Marketing needs. Cuspera uses 1297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

realme - Consumer Electronics

Meltwater's media monitoring platform helped realme track global brand exposure and media mentions. The Product PR team used Meltwater to monitor share of voice, competitor activity, and regional PR ...performance. The platform provided dashboards and data for global messaging and benchmarking. realme now evaluates brand sentiment and industry trends from one place. This supports their fast growth and helps keep messaging consistent worldwide.

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Google - Internet

Meltwater Social helps Google Cloud Platform track social analytics across global conversations. Google needed to measure reach, engagement, and sentiment beyond its own channels. Meltwater Social pr...ovides data and automation, letting Google pull insights into internal dashboards. This saves time and gives a full view of campaign impact. Google uses these insights to understand campaign volume, demographics, and improve future programs.

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Mary Ruth's - Consumer Goods - Medium

Meltwater Influencer Marketing helped Mary Ruth's scale its influencer program to over 1,000 creators. The brand used the Recruit feature to attract interested influencers, saving time and improving ...quality. Meltwater's dashboards gave teams clear insights into campaign and influencer performance. The Connect feature streamlined communication and reduced time spent on manual tasks. Mary Ruth's achieved 8-figure revenue from influencer partners using the platform.

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Haleon - Consumer Goods - Very Large

Meltwater's social listening and analytics helped Haleon cut market research turnaround from five weeks to five days, boosting efficiency by 80%. Haleon used Meltwater to track over 70 competitors an...d analyze online conversations, driving a 272% year-over-year increase in social engagement for Preparation-H and doubling brand mentions. The platform enabled data-driven decisions for brand and sales strategies across 25+ brands. Meltwater's robust data integrity and intuitive interface supported Haleon's in-house social intelligence unit.

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Berrett-Koehler Publishers - Publishing

Meltwater helps Berrett-Koehler Publishers manage publicity for about 50 book launches each year. The small PR team uses Meltwater's media intelligence and media relations tools to track media covera...ge, build custom media lists, and monitor social and traditional media. Daily alerts and unlimited keyword searches help them stay ahead and support authors. The sales team uses PR reports to boost retailer confidence. Meltwater also helps them find valuable podcast opportunities for authors. The platform streamlines workflows and supports efficient, strategic campaigns.

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World Vision Australia - Non Profit Organization Management - Large

Meltwater's media monitoring tool helps World Vision Australia respond fast to global crises. The team uses Meltwater to track news, measure sentiment, and inform their communications strategy. 24/7 ...online chat support lets them manage emergencies at any hour. Daily news bulletins sourced from Meltwater keep staff updated. The solution improves media engagement and reporting for decision-makers.

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lightning

Peers used Meltwater Social Media Analytics for social media management and engagement management

Meltwater Social Media Analytics Features

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FEATURE RATINGS AND REVIEWS
AI Powered

2.73/5

Read Reviews (5)
Analytics

4.34/5

Read Reviews (249)
Custom Reports

4.30/5

Read Reviews (291)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.73/5

Read Reviews (5)
Analytics

4.34/5

Read Reviews (249)
Custom Reports

4.30/5

Read Reviews (291)

Meltwater Social Media Analytics Integrations

Meltwater Social Media Analytics integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for Meltwater Social Media Analytics

Overall Risk Meter

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Top Failure Risks for Meltwater Social Media Analytics

Meltwater News

Product
 

Meltwater Achieves SOC 2 Type II Certification, Reinforcing Commitment ...

Meltwater has achieved SOC 2 Type II certification, highlighting its commitment to data security and trust. This certification confirms that Meltwater's systems effectively protect customer data, meeting enterprise-grade security requirements. It complements Meltwater's existing ISO certifications and underscores its proactive approach to data privacy and security.

Product
 

Meltwater Achieves SOC 2 Type

Meltwater has achieved SOC 2 Type II certification, reinforcing its commitment to data security. This certification validates the effectiveness of Meltwater's security controls, ensuring customer data protection and compliance with enterprise-grade security standards. This achievement complements Meltwater's existing ISO certifications and highlights its proactive approach to data privacy and security.

Awards
 

FinancialContent - Meltwater Earns Three Comparably Awards for ...

Meltwater received three Comparably Awards for Best CEOs, Best Company Culture, and Best Company Compensation, based on anonymous employee feedback. This recognition highlights Meltwater's dedication to fostering a collaborative and inclusive workplace culture, led by CEO John Box. The company emphasizes employee growth and support across its global presence.

Awards
 

Meltwater Named a Leader in IDC MarketScape : Worldwide Influencer Marketing Platforms for Large Enterprises 2025 - 2026 Vendor Assessment

Meltwater has been recognized as a Leader in the IDC MarketScape for Influencer Marketing Platforms for Large Enterprises 2025-2026. The evaluation highlighted Meltwater's strengths in creator reach, suite integration, and relationship management. The company plans to enhance its influencer marketing solutions with AI tools for better personalization and strategy.

Meltwater Profile

Company Name

Meltwater

HQ Location

465 California St, Floor 11, San Francisco, California 94104, US

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