Meltwater Social Media Analytics Overview

Meltwater's AI-powered tools provide media, social, and consumer intelligence. Social data is unleashed for deeper insights and analytics.

Use Cases

Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Meltwater Social Media Analytics.

Other use cases:

  • Campaign Management
  • Content Management
  • Public Relations
  • Social Media Marketing
  • Competitive Intelligence
  • Funnel Analysis
  • Lead Engagement
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Business Priorities

Build Brand Awareness and Acquire Customers are the most popular business priorities that customers and associates have achieved using Meltwater Social Media Analytics.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve ROI
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Meltwater Social Media Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Meltwater Social Media Analytics works with different mediums / channels such as Social Media.

Meltwater Social Media Analytics's features include Dashboard, Personalization, and Live Monitoring. and Meltwater Social Media Analytics support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Meltwater Social Media Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"...About Sysomos Sysomos is a cloud-based social media management and analytics platform that helps brands and agencies with customer engagement...." Peer review

Meltwater Social Media Analytics, EasySender, Determ, Dash Social, Pyze, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Meltwater Social Media Analytics

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Internet

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Meltwater Social Media Analytics is popular in Marketing And Advertising, Information Technology And Services, and Internet and is widely used by Large Enterprise, Mid Market, and Enterprise.

Meltwater Social Media Analytics Customer wins, Customer success stories, Case studies

How can Meltwater Social Media Analytics enhance your Social Media Management process?

Why is Meltwater Social Media Analytics the best choice for Engagement Management?

How does Meltwater Social Media Analytics address your Communication Management Challenges?

How can Meltwater Social Media Analytics enhance your Campaign Management process?

What solutions does Meltwater Social Media Analytics provide for Content Management?

11 buyers and buying teams have used Cuspera to assess how well Meltwater Social Media Analytics solved their Social Media Marketing needs. Cuspera uses 1297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Asana - Information Technology And Services - information technology and services

Asana needed a media intelligence solution to support its communications strategy. They chose Meltwater to monitor media and gather insights. Meltwater's tools helped Asana save time and improve medi...a strategy. The Media Impact Index provided a way to measure media impact accurately. Asana's communications team now focuses more on storytelling and engaging publications. Meltwater's reports and services help Asana track performance and highlight successes.

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California NanoSystems Institute (CNSI) at UCLA - Education - Education

Meltwater helps the California NanoSystems Institute at UCLA reach and engage nearly 400 faculty and diverse audiences. The team uses Meltwater Media Relations and AI-powered PR Assistant to craft ta...rgeted pitches and expand media coverage. CNSI secured a partnership with Voice of America by sharing a key research story. Meltwater's dashboards and reports prove communications impact and build trust with leadership. The solution increases visibility for CNSI's research and startups across California and beyond.

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imageseven - Marketing And Advertising - marketing and advertising

Meltwater helps imageseven, a marketing and communications agency, monitor media and social sentiment for their clients. imageseven needed a tool to track news, trends, and public opinion in real tim...e. Their previous supplier struggled with paywalls and lacked flexibility. With Meltwater, imageseven can quickly assess crisis situations and manage reputation risks. The team values Meltwater's responsive support and real-time monitoring features.

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SumUp - Financial Services - financial services

Meltwater helped SumUp unify its global communications. Before Meltwater, SumUp's teams struggled with fragmented data and slow reporting. Meltwater's dashboard let them track PR and social media in ...real time and customize KPIs for each market. SumUp saved 30% of reporting time and improved decision-making. The platform's support and features made SumUp's communication more efficient and effective.

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HEINEKEN - Food & Beverages - Food & Beverages

Meltwater helps HEINEKEN double its monthly active users for brand management. HEINEKEN uses Meltwater's consumer intelligence, media intelligence, and social listening tools. The company gains 360° ...brand visibility across traditional, social, and GenAI platforms. GenAI Lens lets HEINEKEN track brand reputation and reduce misinformation risk. Unified dashboards and auto-generated reports improve campaign measurement and executive decision-making.

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Manulife-Sinochem - Insurance - Insurance

Meltwater helped Manulife-Sinochem improve social media monitoring and crisis alerting. The insurance company needed better data from Chinese media to inform content strategy and manage brand reputat...ion. Meltwater set up complex search queries and reporting, giving Manulife-Sinochem a clear view of social conversations. The solution reduced data collection time and enabled more targeted, topic-centric content. Manulife-Sinochem now connects better with audiences and manages potential crises faster.

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Frequently Asked Questions(FAQ)

for Meltwater Social Media Analytics

What is Meltwater Social Media Analytics?

Meltwater Social Media Analytics is a Social media marketing platform for measuring, managing and magnifying corporate reputation. It provides a set of media intelligence and social listening tools. It helps to increase sales and revenue and build brand awareness.

Meltwater combines the power of AI to with a comprehensive source database to provide clients advanced media monitoring, social listening, social media management, PR Analytics and Influencer Engagement tools.

Meltwater's PR Measurement and Social Media Analytics tools use artificial intelligence to gather business knowledge for better strategic decision making. it helps in tracking campaign impact, measuring social sentiment, understanding competitors' online footprint, or managing social media profiles. It's executive and enterprise tools help to forecast and identify threats and share external data.

What is Meltwater Social Media Analytics used for?

Meltwater Social Media Analytics is a Social Media Marketing Software mainly used by its customers to Build Brand Awareness and Acquire Customers by Social Media Management, Engagement Management and Communication Management .

What are the top features of Meltwater Social Media Analytics?

Dashboard, Personalization and Live monitoring are some of the top features of Meltwater Social Media Analytics.

Who uses Meltwater Social Media Analytics?

Meltwater Social Media Analytics is used by Marketing And Advertising, Information Technology And Services and Internet among other industries.

What are Meltwater Social Media Analytics alternatives?

EasySender, Determ, Dash Social and Pyze are popular alternatives for Meltwater Social Media Analytics.

Where is Meltwater Social Media Analytics located?

Meltwater Social Media Analytics is headquartered at 465 California St, Floor 11, San Francisco, California 94104, US.
lightning

Peers used Meltwater Social Media Analytics for social media management and engagement management

Meltwater Social Media Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.73/5 ★

Read Reviews (5)
Analytics

4.34/5 ★

Read Reviews (249)
Custom Reports

4.30/5 ★

Read Reviews (291)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.73/5 ★

Read Reviews (5)
Analytics

4.34/5 ★

Read Reviews (249)
Custom Reports

4.30/5 ★

Read Reviews (291)

Meltwater Social Media Analytics Integrations

Meltwater Social Media Analytics integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.42/5 ★

Read Reviews (118)
Data Export

3.71/5 ★

Read Reviews (68)

Tonkean

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Rippling

4.9 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

SendHub

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Disqus

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Meltwater Social Media Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Meltwater Social Media Analytics

Meltwater News

Product

Meltwater achieves ISO 27001 Certification, elevating data security for the companys 27, 000 customers globally

Meltwater has achieved ISO 27001 certification, enhancing data security for its 27,000 customers worldwide. This certification validates Meltwater's commitment to top-tier information security and regulatory compliance. It underscores the company's dedication to continuous improvement and maintaining trust with customers and partners.

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Awards

Meltwater Recognised In G2's 2026 Best Software Awards

Meltwater has been recognized in G2's 2026 Best Software Awards, highlighting its leadership in media monitoring and PR analytics. The award, based on verified user reviews, underscores Meltwater's strong customer satisfaction and impact in media, social, and consumer intelligence.

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Awards

Meltwater Named to G2's 2026 Best Software Awards

Meltwater has been named to G2's 2026 Best Software Awards, highlighting its leadership in media intelligence. The recognition is based on verified user reviews, reflecting customer satisfaction and performance. Meltwater continues to excel in media monitoring, PR analytics, and media & influencer targeting, reinforcing its impact on PR, communications, and marketing teams.

Read more →
Awards

Meltwater Named to G2's 2026 Best Software Awards

Meltwater has been named to G2's 2026 Best Software Awards, recognizing its leadership in media, social, and consumer intelligence. This accolade, based on verified user reviews, highlights Meltwater's consistent customer satisfaction and performance across key product categories. The recognition underscores Meltwater's impact in helping PR, communications, and marketing teams make informed decisions.

Read more →

Meltwater Profile

Company Name

Meltwater

Company Website

https://www.meltwater.com/en

HQ Location

465 California St, Floor 11, San Francisco, California 94104, US

Social

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