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MarketSharp vs Second CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of MarketSharp vs. Second CRM is based on a specific set of business needs and context. The comparison uses 1736 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing MarketSharp and Second CRM

MarketSharp, Second CRM, Oracle CRM On Demand, YetiForce CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

MarketSharp covers Generation Of New Leads, Customer Feedback Management, Engagement Management with E-Mail, Contact List Management, etc.

Second CRM focuses on Sales Document Management, Workflow Management with E-Mail, Engagement Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo MarketSharp

Focus area

Software Failure Risk

  • medium

logo Second CRM

Focus area

Second CRM is better than MarketSharp for

Software Failure Risk

  • low

About

CRM Software for Contractors, Remodelers, and Home Improvement Professionals

CRM Solutions & Tools for Business Productivity. | SecondCRM

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

63

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


contact list management


conversion management


sales document management

contract management

proposal & quote management



workflow management


rating and review management



helpdesk management


campaign management



reputation management


lifetime value management


communication management

tracking & monitoring communications



sales review & feedback



sales call management


relationship management


training & onboarding



loyalty management


products & pricelist management


competitive intelligence


knowledge management


content management


billing and invoice management


social media analytics


social media management

social media analytics


subscription management



payment management



revenue cycle management



calendar management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Increase customer life time value

  • Acquire customers

  • Improve consistency

  • Improve ROI

  • Grow market share

  • Scale best practices

  • Improve digital and social presence

  • See 6 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • text SMS

  • offline

  • social media

  • point of sale

  • website

  • omnichannel

  • on premises

  • chat

  • promotions

  • mobile

  • mobile app

  • events

  • See 11 more
  • e-mail

  • phone calls

  • text SMS

  • offline

  • social media

  • point of sale

  • website

  • omnichannel

  • on premises

  • chat

  • promotions

  • mobile

  • mobile app

  • events

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting