cuspera logo CUSPERA

M-files vs Concord: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of M-files vs. Concord is based on a specific set of business needs and context. The comparison uses 6761 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing M-files and Concord

M-files, DocuWare, Alfresco ECM, etc., belong to a category of solutions that help Content Management Systems, whereas Concord, CobbleStone Contract Insight, Juro, etc., belong to a category of solutions that help Contract Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

M-files covers Workflow Management, Sales Document Management, Content Management, Collaboration, etc.

Concord focuses on Sales Document Management, Workflow Management, Collaboration with Offline, Content Management with E-Mail, etc.

"We did not want a complex ECM system that our employees would not use, and this is why we selected M-Files. M-Files is not only very easy to use, but it’s also easy to configure and administer in a manner that enables us to comply with strict regula...tory requirements. " - Florian Neuböck

"Signatures are returned instantaneously, like we were around the same table to sign. It is unbelievable. " - Stephane Lesourd

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo M-files

Focus area

M-files is better than Concord for

Software Failure Risk

  • low

logo Concord

Focus area

Software Failure Risk

  • low

About

Intelligent Information Management Solutions

Concord | The Contract Success Platform

Age

2001

Financials

SERIES B

SERIES B

Business Need

Total Processes
(we found evidences for)

67

50

Total Goals
(we found evidences for)

16

14

Top Processes

Evidences indicate better relative satisfaction



sales document management

proposal & quote management


searching for content



communication management

sending & publishing communications


engagement management

engaging and following up


competitive intelligence


training & onboarding


contact list management


compliance & governance


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


products & pricelist management


opportunity management





social media management

social media analytics



helpdesk management


generation of new leads



courses & assessment

track learning progress


business development


performance management


sales call management


rating and review management


subscription management


relationship management


campaign management


category management


negotiation management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve digital and social presence

  • Scale best practices

  • Grow market share

  • Increase sales & revenue

  • Establish thought leadership

  • Improve visibility

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Launch new products

  • See 13 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Manage risk

  • Enhance customer relationships

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more
  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting