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ListenFirst vs Qualtrics Connect: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ListenFirst vs. Qualtrics Connect is based on a specific set of business needs and context. The comparison uses 2311 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ListenFirst and Qualtrics Connect

ListenFirst, Qualtrics Connect, Conviva, Followerwonk, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ListenFirst covers Social Media Management with Social Media, Engagement Management with Social Media, Competitive Intelligence with Social Media, Social Media Marketing with Social Media, etc.

Qualtrics Connect focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ListenFirst

Focus area

ListenFirst is better than Qualtrics Connect for

Software Failure Risk

  • medium

logo Qualtrics Connect

Focus area

Qualtrics Connect is better than ListenFirst for

Software Failure Risk

  • medium

About

ListenFirst Media: advanced social media analytics platform

Digitally engage with the customers across channels to improve customer experience

Age

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

42

56

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media


engagement management

engaging and following up


competitive intelligence


social media marketing



communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


campaign management

campaign monitoring



influencer marketing


sales document management

contract management


content management


customer feedback management




workflow management



knowledge management


training & onboarding



contact list management



sales call management


conversion management


relationship marketing


customise loyalty program


loyalty management

customise loyalty program


touchpoint management


performance management


Top Goals

Goals Achieved

  • Improve ROI

  • Improve brand engagement

  • Improve digital and social presence

  • Improve efficiency

  • Build brand awareness

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Grow market share

  • Acquire customers

  • Establish thought leadership

  • See 9 more
  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Increase sales & revenue

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • social media

  • mobile

  • mobile app

  • chat

  • Twitter

  • Facebook

  • phone calls

  • website

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Instagram

  • Whatsapp

  • text SMS

  • video

  • games

  • See 14 more
  • social media

  • mobile

  • mobile app

  • chat

  • Twitter

  • Facebook

  • phone calls

  • website

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Instagram

  • Whatsapp

  • text SMS

  • video

  • games

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting