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Audiense Connect: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Audiense Connect
Brand: Audiense Connect
Rating: 4.22 (358 reviews)

4.22 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Audiense Connect | Twitter Marketing platform

Audiense Connect Overview

Audiense Connect is a Twitter marketing platform for brands and agencies to build communities, engage audiences, and improve social presence. Custom chatbots and advanced audience insights enhance brand engagement and campaign targeting.

Use Cases

Customers recommend Social Media Management, Engaging And Following Up, Advertisement, as the business use cases that they have been most satisfied with while using Audiense Connect.

Other use cases:

Social Media Marketing
Competitive Intelligence
Lead Engagement
Tracking & Monitoring Communications
Campaign Analytics
Generation Of New Leads
Follower Management

See all use cases See less use cases

Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Audiense Connect.

Other priorities:

Acquire Customers

See all business priorities See less business priorities

Audiense Connect Use-Cases and Business Priorities: Customer Satisfaction Data

Audiense Connect works with different mediums / channels such as Social Media. and Twitter.

Audiense Connect's features include Dashboard. and Audiense Connect support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Audiense Connect analytics capabilities include Analytics, and Custom Reports.

Reviews

"Thanks to the Audiense Insight services, we are helping our international and local clients navigate the ‘back to the basics’ journey: setting them apart from their competitors by discovering the infinite big value information they can gather throug...h smart social data management." - Ángel G

Audiense Connect, Knackmap, Audiense Insights, ListenFirst, SocialMadeSimple, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Audiense Connect

Top Industries

Marketing and Advertising
Internet
Human Resources

Popular in

Small Business
Enterprise
Mid Market

Audiense Connect is popular in Marketing And Advertising, Internet, and Human Resources and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Audiense Connect Use Cases

How efficiently Does Audiense Connect manage your Engaging And Following Up?

What solutions does Audiense Connect provide for Advertisement?

11+ more Business Use Cases

18 buyers and buying teams have used Cuspera to assess how well Audiense Connect solved their Social Media Marketing needs. Cuspera uses 358 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Ángel G CEO Ideagoras	Thanks to the Audiense Insight services, we are helping our international and local clients navigate the ‘back to the basics’ journey: setting them apart from their competitors by discovering the infinite big value information they can gather through smart social data management. Testimonial By Ángel G
Patricia G Content Director Banco Pichincha	Our ongoing data analysis, the formulation of growth hypotheses, and the execution of experiments to validate them, were key elements to maximize the power of the community, which is very active on Twitter and follow our sponsored teams and athletes. The results of this exercise, along with a strat...egic segmentation, allowed us to grow from 366 unique users during the first trivia in August 2021, to 3291 in the last Richard Carapaz trivia, that took place last June. Testimonial By Patricia G
Nick W Joint Head of Communications and Marketing OCA	Like many charities, resources are limited for us so tools such as Audiense are invaluable. Audiense allowed us to be really targeted about who we followed and reached out to, enabling us to maximise the reach and engagement of our campaign as well as raising vital awareness of ovarian cancer. This... was key to the #FollowedByCancer success. Testimonial By Nick W

CUSTOMERS	TESTIMONIALS
Ángel G CEO Ideagoras	Thanks to the Audiense Insight services, we are helping our international and local clients navigate the ‘back to the basics’ journey: setting them apart from their competitors by discovering the infinite big value information they can gather through smart social data management. Testimonial By Ángel G
Patricia G Content Director Banco Pichincha	Our ongoing data analysis, the formulation of growth hypotheses, and the execution of experiments to validate them, were key elements to maximize the power of the community, which is very active on Twitter and follow our sponsored teams and athletes. The results of this exercise, along with a strat...egic segmentation, allowed us to grow from 366 unique users during the first trivia in August 2021, to 3291 in the last Richard Carapaz trivia, that took place last June. Testimonial By Patricia G
Nick W Joint Head of Communications and Marketing OCA	Like many charities, resources are limited for us so tools such as Audiense are invaluable. Audiense allowed us to be really targeted about who we followed and reached out to, enabling us to maximise the reach and engagement of our campaign as well as raising vital awareness of ovarian cancer. This... was key to the #FollowedByCancer success. Testimonial By Nick W

Case Studies

Education

CASE STUDY SMASH

Audiense helped SMASH, a nonprofit focused on education, raise over $1M for social justice. SMASH used Audiense to find and engage key social media influencers and target donors. The campaign reached... over 20 million Twitter impressions and gained 1,100 new followers. SMASH interacted with more than 1,000 influencers, including celebrities and athletes. The campaign succeeded without paid ads, relying on Audiense for audience targeting and outreach.

CASE STUDY Share of Voice AI

Audiense helped Share of Voice AI fight disinformation at the Paris 2024 Olympics. The platform gave real-time insights into social media conversations. This let them spot and respond to false storie...s fast. Audiense also powered the Sponsor Seeker Tool, which helped over 5,000 Olympians find what their fans care about and get sponsorships. The result was stronger trust, better athlete branding, and deeper audience connections.

Financial Services

CASE STUDY Red Cloud Financial Services Inc.

Audiense helped Red Cloud Financial Services run a campaign for a publicly-traded mining company entering the battery technology space. The challenge was to target new audiences outside traditional m...ining, using audience insights to guide strategy. Audiense enabled Red Cloud to build and segment new audiences and identify the most valuable segments. The campaign delivered over 3.5 million impressions, 2.8 million video views, 7,000 new website visitors, a 5x increase in daily trading volume, and a 3x increase in share price and market capitalisation.

Entertainment

CASE STUDY Universal Music Group

Audiense helped Universal Music Group use audience insights to improve artist communication. Universal Music Group wanted to understand different audience segments within their artists’ Twitter follo...wers. Audiense used Twitter APIs and its own data to build custom audience segments. Universal Music Group used these insights to profile fans and optimize communication. The platform helped them identify superfans and deliver more relevant campaigns.

Information Services

CASE STUDY Maven Road

Audiense helped Maven Road analyze IBM's event audience data. Maven Road needed to find which sports and entertainment events had the most buzz for IBM's clients. They used Audiense to build target a...udiences and analyze social media conversations. The solution identified the top 20 sports and entertainment events and the most popular virtual events. Maven Road found that people prefer sponsor booths at physical events, helping IBM plan future event strategies.

Marketing and Advertising

CASE STUDY Relevance

Audiense Insights helped Relevance, a luxury digital marketing agency, target ultra-high-net-worth individuals for a yachting client. The agency used Audiense to segment audiences, analyze overlaps, ...and tailor messaging for each group. They identified which ads and content worked best for each segment. The campaign required a specific tone and targeted both B2B and ultra-wealthy consumers. Audiense gave Relevance clear direction and confidence in their strategy.

Unleashing the Power of Deep Human Insights in Creative Strategy

Peers used Audiense Connect for social media management and engaging and following up

Audiense Connect Competitors

Audiense Connect Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.05/5 ★ Read Reviews (1)
Analytics	4.79/5 ★ Read Reviews (73)
Custom Reports	4.53/5 ★ Read Reviews (77)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.05/5 ★ Read Reviews (1)
Analytics	4.79/5 ★ Read Reviews (73)
Custom Reports	4.53/5 ★ Read Reviews (77)

Software Failure Risk Guidance

for Audiense Connect

Overall Risk Meter

Low Medium High

Top Failure Risks for Audiense Connect

Audiense Limited News

M&A 17/03/2025

Buxton Takes Next Step in Revolutionizing Consumer Insights with Acquisition of Audiense

Buxton has acquired Audiense to enhance its consumer insights capabilities.

Audiense Limited Profile

Company Name

Audiense Limited

Company Website

https://audiense.com/

Year Founded

2011

HQ Location

81 Rivington Street, London EC2A 3AY, United Kingdom

Employees

101-250

Social

Financials

PRIVATE

Audiense Connect: Use-Cases, Insights and Reviews | 2025 Cuspera

Audiense Connect | Twitter Marketing platform

Failure Risk for Audiense Connect ?