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Compare Lightspeed Retail vs Retail Pro

Comparison Summary

For Lightspeed Retail vs Retail Pro comparison, Our AI algorithm looked at 4076 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Lightspeed Retail and Retail Pro to solve their respective business needs.

Pros and cons of Lightspeed Retail and Retail Pro

Lightspeed Retail is more suited to businesses that require Helpdesk Management with Phone Calls and Training & Onboarding with Website where as Retail Pro is focused towards Helpdesk Management with Phone Calls and Promotion Management with Promotions .

logo Lightspeed Retail

Focus area

Lightspeed Retail is better than Retail Pro for

Software Failure Risk

  • medium

logo Retail Pro

Focus area

Software Failure Risk

  • low

About

Lightspeed POS systems and iPad point of sale solutions

Build data-driven operations with Retail Pro | Retail Pro

Age

2005

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

52

33

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


loyalty management

customise loyalty program


training & onboarding


workflow management


social media management

social media analytics


engagement management

engaging and following up


trade show marketing


products & pricelist management



contact list management



communication management

sending & publishing communications



customer feedback management


sales call management


campaign management


knowledge management



promotion management


discount management


conversion management


content management


account management


rating and review management


customer case management


advocacy management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more
  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting