Retail Pro Overview

This is a summary of the comprehensive capabilities and benefits of Retail Pro based on over 616 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Retail Pro, Loyverse POS, Square for Retail, Lightspeed Retail, Deliko, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Retail Pro is right for your needs? Our Cuspera AI engine can evaluate how Retail Pro fits your specific business needs, industry, and context. Get your personalized assessment report today.

Retail Pro supports business activities such as:

  • Helpdesk Management
  • Promotion Management
  • Advocacy Management
  • Workflow Management
  • Products & Pricelist Management

Retail Pro can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, and Improve Digital And Social Presence. It can help manage these activities if you use Phone Calls Promotions Offline etc. for these needs. As a solution, Retail Pro's capabilities include Dashboard.

Retail Pro Retail Vertical is its biggest customer base.

Reviews

"...Plus online support is very helpful...." Peer review by Rebecca I., Retail

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Retail Pro solved their POS needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Retail Pro.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Promotion Management , Advocacy Management , as the business use cases that they have been most satisfied while using Retail Pro.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.88/5 ★

Read Reviews (18)

"...Plus online support is very helpful...."
Promotion Management with Promotions, Offline and Point Of Sale

4.80/5 ★

Read Reviews (12)

"...Retail Pro is a flexible, device-agnostic specialty retail management software platform with powerful POS, replenishment and inventory management, promotions, employee and customer management, back office, performance, and KPI reporting capabilities...."
Advocacy Management with Promotions, Offline and Point Of Sale

4.66/5 ★

Read Reviews (7)

"...Its got strong Employee and customer management modules..."
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.88/5 ★

Read Reviews (18)

"...Plus online support is very helpful...." Peer review by Rebecca I., Retail
Promotion Management with Promotions, Offline and Point Of Sale

4.80/5 ★

Read Reviews (12)

"...Retail Pro is a flexible, device-agnostic specialty retail management software platform with powerful POS, replenishment and inventory management, promotions, employee and customer management, back office, performance, and KPI reporting capabilities...." Peer review from Retail Pro International
Advocacy Management with Promotions, Offline and Point Of Sale

4.66/5 ★

Read Reviews (7)

"...Its got strong Employee and customer management modules..." Peer review by Amogh R., Business Analyst, Health, Wellness and Fitness

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 616 insights from peers and experts to help you assess how these Retail Pro use cases fit your POS needs.

Based on peer insights

Cuspera recommends Retail Pro for

Use Cases Helpdesk Management , Promotion Management , Advocacy Management
Medium Phone Calls, Promotions, Offline
Features Dashboard
Business Priorities Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue
Industries Retail, Apparel & Fashion, Sports

Frequently Asked Questions(FAQ)

for Retail Pro

What is Retail Pro used for?

Retail Pro is a POS Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Promotion Management and Advocacy Management .

Who uses Retail Pro?

Retail Pro is used by Retail, Apparel & Fashion and Sports among other industries.

What are Retail Pro alternatives?

Loyverse POS, Square For Retail, Lightspeed Retail and Deliko are popular alternatives for Retail Pro.

Where is Retail Pro located?

Retail Pro is headquartered at 400 Plaza Drive, Suite 200, Folsom, CA 95630, US.

Popular Business Setting

for Retail Pro

Top Industries

  • Retail
  • Apparel & Fashion
  • Sports

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used Retail Pro to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Retail Pro

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.82/5 ★

Read Reviews (15)
FEATURES RATINGS AND REVIEWS
Dashboard

3.82/5 ★

Read Reviews (15)

IT and Other Capabilities

for Retail Pro

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.21/5 ★

Read Reviews (20)
Data Import

3.50/5 ★

Read Reviews (130)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.21/5 ★

Read Reviews (20)
Data Import

3.50/5 ★

Read Reviews (130)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5 ★

Read Reviews (18)
Email Support

4.33/5 ★

Read Reviews (14)
Chat Support

4.25/5 ★

Read Reviews (17)
24/7 Support

4.14/5 ★

Read Reviews (168)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5 ★

Read Reviews (18)
Email Support

4.33/5 ★

Read Reviews (14)
Chat Support

4.25/5 ★

Read Reviews (17)
24/7 Support

4.14/5 ★

Read Reviews (168)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.40/5 ★

Read Reviews (113)
Analytics

3.33/5 ★

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.40/5 ★

Read Reviews (113)
Analytics

3.33/5 ★

Read Reviews (14)

Software Failure Risk Guidance

?

for Retail Pro

Overall Risk Meter

Low Medium High

Top Failure Risks for Retail Pro

Vendor Profile Details

Company Name

Retail Pro

Company Website

https://www.retailpro.com/

HQ Location

400 Plaza Drive, Suite 200, Folsom, CA 95630, US

Employees

11-50

Social

Financials

SEED