Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Retail Pro solved their POS needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Retail Pro.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Promotion Management , Advocacy Management , as the business use cases that they have been most satisfied while using Retail Pro.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.88/5

Read Reviews (18)

"...Even after the time they left the customer service team has been just one phone call away to help with all of our needs with questions. ...."
Promotion Management with Promotions, Offline and Point Of Sale

4.80/5

Read Reviews (12)

"...Retail Pro is a flexible, device-agnostic specialty retail management software platform with powerful POS, replenishment and inventory management, promotions, employee and customer management, back office, performance, and KPI reporting capabilities...."
Advocacy Management with Promotions, Offline and Point Of Sale

4.66/5

Read Reviews (7)

"...Pricing, promotions, advertising, performance reporting, customer and employee management, inventory, replenishment, and tailorable point of sales are examples of subjects the blogs include...." 27 Blogs Every Retail Store Owner Should Read
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.88/5

Read Reviews (18)

"...Even after the time they left the customer service team has been just one phone call away to help with all of our needs with questions. ...." Peer review by Joe M., Sales Lead
Promotion Management with Promotions, Offline and Point Of Sale

4.80/5

Read Reviews (12)

"...Retail Pro is a flexible, device-agnostic specialty retail management software platform with powerful POS, replenishment and inventory management, promotions, employee and customer management, back office, performance, and KPI reporting capabilities...." Peer review from Retail Pro International
Advocacy Management with Promotions, Offline and Point Of Sale

4.66/5

Read Reviews (7)

"...Pricing, promotions, advertising, performance reporting, customer and employee management, inventory, replenishment, and tailorable point of sales are examples of subjects the blogs include...." 27 Blogs Every Retail Store Owner Should Read

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 616 insights from peers and experts to help you assess how these Retail Pro use cases fit your POS needs.

Based on peer insights

Cuspera recommends Retail Pro for

Use Cases Helpdesk Management , Promotion Management , Advocacy Management
Medium Phone Calls, Promotions, Offline
Features Dashboard
Business Priorities Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue
Industries Retail, Apparel & Fashion, Sports

Frequently Asked Questions(FAQ)

for Retail Pro

What is Retail Pro used for?

Retail Pro is a POS Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Promotion Management and Advocacy Management .

Who uses Retail Pro?

Retail Pro is used by Retail, Apparel & Fashion and Sports among other industries.

What are Retail Pro alternatives?

Loyverse POS, Square For Retail, Lightspeed Retail and Deliko are popular alternatives for Retail Pro.

Where is Retail Pro located?

Retail Pro is headquartered at 400 Plaza Drive, Suite 200, Folsom, CA 95630, US.

Popular Business Setting

for Retail Pro

Top Industries

  • Retail
  • Apparel & Fashion
  • Sports

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Retail Pro to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Retail Pro

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.82/5

Read Reviews (15)
FEATURES RATINGS AND REVIEWS
Dashboard

3.82/5

Read Reviews (15)

IT and Other Capabilities

for Retail Pro

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.21/5

Read Reviews (20)
Data Import

3.50/5

Read Reviews (130)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.21/5

Read Reviews (20)
Data Import

3.50/5

Read Reviews (130)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5

Read Reviews (18)
Email Support

4.33/5

Read Reviews (14)
Chat Support

4.25/5

Read Reviews (17)
24/7 Support

4.14/5

Read Reviews (168)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.52/5

Read Reviews (18)
Email Support

4.33/5

Read Reviews (14)
Chat Support

4.25/5

Read Reviews (17)
24/7 Support

4.14/5

Read Reviews (168)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.40/5

Read Reviews (113)
Analytics

3.33/5

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.40/5

Read Reviews (113)
Analytics

3.33/5

Read Reviews (14)

Software Failure Risk Guidance

?

for Retail Pro

Overall Risk Meter

Low Medium High

Top Failure Risks for Retail Pro

Vendor Profile Details

Company Name

Retail Pro

Company Website

https://www.retailpro.com/

HQ Location

400 Plaza Drive, Suite 200, Folsom, CA 95630, US

Employees

11-50

Social