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Compare Square for Retail vs Retail Pro

Comparison Summary

For Square for Retail vs Retail Pro comparison, Our AI algorithm looked at 1811 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Square for Retail and Retail Pro to solve their respective business needs.

Pros and cons of Square for Retail and Retail Pro

Square for Retail is more suited to businesses that require Communication Management with E-Mail and Helpdesk Management with Phone Calls where as Retail Pro is focused towards Helpdesk Management with Phone Calls and Promotion Management with Promotions .

logo Square for Retail

Focus area

Software Failure Risk

  • medium

logo Retail Pro

Focus area

Software Failure Risk

  • low

About

Best iPad Point of Sale for Retail | Square - squareup.com

Build data-driven operations with Retail Pro | Retail Pro

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

44

33

Total Goals
(we found evidences for)

4

4

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


communication management

sending & publishing communications


loyalty management

customise loyalty program


trade show marketing


contact list management


sales document management

contract management


engagement management

engaging and following up



social media management

social media analytics

scheduling post to social media


products & pricelist management


relationship management


discount management


promotion management


campaign management



category management


training & onboarding


customer feedback management


billing and invoice management


payment management


lead qualification

lead qualification: demographic


lifetime value management



advocacy management


sales call management


workflow management


knowledge management


customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more
  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting