CATAPULT Overview

CATAPULT Retail POS by ECRS stands out in the point-of-sale landscape with its comprehensive retail automation suite. This platform connects all retail touchpoints, ensuring seamless operations across various business needs. Its standout feature is the integration capability, allowing businesses to unify their sales processes effortlessly. CATAPULT's technology platform is built to handle both front-end and back-end operations, making it a versatile tool for retailers. By streamlining POS integration, CATAPULT addresses diverse retail challenges, enhancing transaction efficiency and customer experience. With ECRS's dedication to providing cutting-edge POS solutions, CATAPULT empowers retailers to manage their operations more effectively.

Use Cases

Customers recommend Social Media Analytics, Engaging And Following Up, Onboarding, as the business use cases that they have been most satisfied with while using CATAPULT.

Other use cases:

  • Sending & Publishing Communications
  • Customer Case Management
  • Loyalty Management
  • Contacts History
  • Helpdesk Management
  • Lead Qualification: Technographic
  • Trade Show Marketing
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Business Priorities

Improve ROI and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using CATAPULT.

Other priorities:

  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Launch New Products
  • Grow Market Share
  • Acquire Customers
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CATAPULT Use-Cases and Business Priorities: Customer Satisfaction Data

CATAPULT works with different mediums / channels such as Offline. and Point Of Sale.

CATAPULT's features include Leaderboards, and Gamification. and CATAPULT support capabilities include 24/7 Support, Chat Support, Email Support, etc. also CATAPULT analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Our "Manage Once, Publish Many" approach will increase productivity while improving data quality...." Peer review from Coe-Truman Technologies

CATAPULT, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Catapult streamlines retail operations with comprehensive POS software, covering front store, back office, inventory, supply chain, and multi-store solutions. Retail businesses are elevated by ECRS' system.

CATAPULT Customer wins, Customer success stories, Case studies

What solutions does CATAPULT provide for Social Media Analytics?

How can CATAPULT enhance your Engaging And Following Up process?

What makes CATAPULT ideal for Onboarding?

How can CATAPULT enhance your Sending & Publishing Communications process?

11 buyers and buying teams have used Cuspera to assess how well CATAPULT solved their POS needs. Cuspera uses 225 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

 

Pair of Co-ops Leverage CATAPULT to Strengthen Community Support

Littleton Food Co-op and Orcas Food Co-op are using ECRS's CATAPULT platform to enhance community support through charitable initiatives. Orcas Food Co-op employs CATAPULT's Loyalty Suite for food in...security programs, while Littleton Co-op uses CATAPULT's round-up feature for charity fundraising. Both co-ops exemplify effective community engagement by leveraging ECRS's technology.

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Buehlers Fresh Foods Achieves 30%+ Basket Lift with ECRS LoyaltyBot

Buehlers Fresh Foods achieved a 30%+ increase in average basket size using ECRS's LoyaltyBot, part of the CATAPULT loyalty automation suite. This success underscores the strategic value of LoyaltyBot...'s personalized promotions, enhancing customer loyalty and boosting profits for independent grocers.

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B-Alives Journey with CATAPULT WebCart: A Seamless Transition to eCommerce Success

B-Alive Nutrition Center, a long-time ECRS customer, successfully transitioned to eCommerce using ECRS's CATAPULT WebCart solution, highlighting the platform's effectiveness in supporting independent... retailers' digital growth.

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Richard’s Foodporium - Retail

Richard’s Foodporium, a chain of 19 stores in Southwest Florida, partnered with ECRS in 2003. They used ECRS's CATAPULT system to manage their inventory and supply chain efficiently. This helped them... double in size. ECRS provided excellent support and training, which was crucial for their growth. The system's reporting tools helped manage 3 to 4,000 SKUs and over 200 SKUs of bulk foods.

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Raisin Rack Natural Food Market - Retail

Raisin Rack Natural Food Market in Ohio has seen business double due to rising demand for natural foods. They use ECRS's CATAPULT Multistore module to manage two locations. The system allows seamless... replication of data every hour, ensuring consistent pricing and smooth returns. CATAPULT's Zone Pricing helps maintain competitive pricing in different areas. The transition to CATAPULT from a DOS-based system was smooth, and the support from ECRS has been excellent.

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Curby's Express Market - Retail

Curby's Express Market switched to CATAPULT Cognition for their POS system. On day two, they found a 40% drop in sales due to a typo. The AI tool helped fix it quickly. Richard Cashion, COO, now spen...ds 3 minutes daily on tasks that took 8 hours before. The tool helps with inventory and cash management.

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lightning

Peers used CATAPULT for social media analytics and engaging and following up

CATAPULT Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.52/5 ★

Read Reviews (21)
Custom Reports

4.49/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.52/5 ★

Read Reviews (21)
Custom Reports

4.49/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for CATAPULT

Overall Risk Meter

Low Medium High

Top Failure Risks for CATAPULT

ECR Software News

Product

ECRS Launches ECRS Ecosystem EDI Fast Track to Accelerate Supplier Integrations

ECRS has launched the ECRS Ecosystem EDI Fast Track, a program to expedite Electronic Data Interchange (EDI) integration for suppliers with CATAPULT retailers. This initiative aims to streamline supplier onboarding, enabling rapid activation of automated ordering and seamless communication through the ECRS Gateway. The program supports the broader ECRS Ecosystem, enhancing connectivity for over 4,000 retail locations across North America.

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Product

ECRS Announces Chat with Cognition AI Powered Data Insight for Independent Retailers

ECRS has launched "Chat with Cognition," an AI-driven tool integrated into its CATAPULT Cognition platform. This feature allows independent retailers to interact with their data using natural language, providing automated insights and simplifying decision-making. It enhances data visualization and reporting, offering AI-generated summaries and alerts, thus empowering retailers to make informed decisions quickly.

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Product

ECRS Launches CATAPULT Fuel, Redefining Fuel for Independent Retailers

ECRS has launched CATAPULT Fuel, an innovative solution that integrates fuel operations into their CATAPULT point-of-sale system. This new product offers independent retailers a unified platform for managing both store and fuel operations, enhancing efficiency and reducing costs. Key features include easy activation, integration with CATAPULT Web Office, enterprise scalability, and prepaid fuel vouchers, providing a seamless and convenient fueling experience.

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Product

ECRS Empowers CATAPULT Users with High-Powered AI Chat Assistant

ECRS has introduced an AI chat assistant to its CATAPULT documentation platform, enhancing user interaction by providing quick, precise answers to product-related queries. This tool, tested by ECRS's support team, aims to improve customer experience by offering tiered, context-aware responses, leveraging over 1,600 pages of documentation.

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ECR Software Profile

Company Name

ECR Software

Company Website

https://www.ecrs.com/

HQ Location

277 Howard St., Boone, North Carolina 28607, US

Employees

51-100

Social

Linkedin

Financials

PRIVATE