Latest Product Updates and Feature Enhancements on CATAPULT
ECRS Expands CATAPULT and reciProfity Integration with End?to?End Automated Ordering for Prepared Foods
ECRS has enhanced its CATAPULT and reciProfity integration, enabling end-to-end automation for prepared foods. This update streamlines ordering, improves inventory accuracy, and reduces waste by auto...mating purchase orders and syncing data in real-time. The integration, compatible with all supported versions, includes AI-driven DemandFill 3.0 for smarter production planning and significant performance improvements across reciProfity, enhancing efficiency without requiring system upgrades.
ECRS Standardizes Third-Party Access To CATAPULT Platform
ECRS has standardized third-party integration for its CATAPULT point-of-sale platform by releasing updated API guidance. This framework allows retailers and solution providers to connect using reusab...le API endpoints, reducing technical friction and maintaining platform stability. The integration process requires customer sponsorship for new API development, ensuring it meets real operational needs.
ECRS Completes SOC 2 Type 2 Audit
ECRS has successfully completed a SOC 2 Type 2 audit, validating its security and confidentiality controls over time. This audit, conducted by an independent CPA firm, assessed ECRS's internal contro...ls, including Automated Software Deployment and CATAPULT APIs, enhancing trust among customers and partners.
ECRS Successfully Completes SOC 2 Type 2 Audit, Demonstrating Ongoing Excellence in Security and Operational Integrity
ECRS has successfully completed its SOC 2 Type 2 audit, affirming its commitment to security and operational integrity. This audit, conducted by an independent CPA firm, evaluated ECRS's internal con...trols across various services, including Automated Software Deployment and CATAPULT WebCart APIs. The report highlights ECRS's security-first approach, with 147 security controls documented and new security applications implemented.
ECRS Launches ECRS Ecosystem EDI Fast Track to Accelerate Supplier Integrations
ECRS has launched the ECRS Ecosystem EDI Fast Track, a program to expedite Electronic Data Interchange (EDI) integration for suppliers with CATAPULT retailers. This initiative aims to streamline supp...lier onboarding, enabling rapid activation of automated ordering and seamless communication through the ECRS Gateway. The program supports the broader ECRS Ecosystem, enhancing connectivity for over 4,000 retail locations across North America.
ECRS Announces Chat with Cognition AI Powered Data Insight for Independent Retailers
ECRS has launched "Chat with Cognition," an AI-driven tool integrated into its CATAPULT Cognition platform. This feature allows independent retailers to interact with their data using natural languag...e, providing automated insights and simplifying decision-making. It enhances data visualization and reporting, offering AI-generated summaries and alerts, thus empowering retailers to make informed decisions quickly.
ECRS Launches CATAPULT Fuel, Redefining Fuel for Independent Retailers
ECRS has launched CATAPULT Fuel, an innovative solution that integrates fuel operations into their CATAPULT point-of-sale system. This new product offers independent retailers a unified platform for ...managing both store and fuel operations, enhancing efficiency and reducing costs. Key features include easy activation, integration with CATAPULT Web Office, enterprise scalability, and prepaid fuel vouchers, providing a seamless and convenient fueling experience.
ECRS Empowers CATAPULT Users with High-Powered AI Chat Assistant
ECRS has introduced an AI chat assistant to its CATAPULT documentation platform, enhancing user interaction by providing quick, precise answers to product-related queries. This tool, tested by ECRS's... support team, aims to improve customer experience by offering tiered, context-aware responses, leveraging over 1,600 pages of documentation.
ECRS Launches Data Bridge to Empower Retailers Transitioning to CATAPULT POS
ECRS Launches Data Bridge to Empower Retailers Transitioning to CATAPULT POS
ECRS Announces No Pennies, No Problem. CATAPULT Ready Today for a World without Pennies.
ECRS has introduced a penny-rounding feature in its CATAPULT platform to support retailers as the U.S. phases out the penny. This feature rounds cash transactions to the nearest $0.05, ensuring opera...tional efficiency and customer satisfaction. It can be applied at both store and enterprise levels, enhancing transparency and simplifying operations.
ECRS and NationsBenefits Launch Direct Integration to Power Seamless Supplemental Benefit Access
ECRS has completed a direct integration with NationsBenefits Flex Card solution, enhancing its CATAPULT Retail POS software. This integration allows seamless in-store redemption of supplemental benef...its for Medicare Advantage members at independent retailers, like Marc Glassman Inc. The integration supports real-time item eligibility verification, improving checkout experiences and expanding healthcare benefit utilization.
ECRS Successfully Completes SOC 2 Type I Audit, Reinforcing Commitment to Data Security and Compliance
ECRS has successfully completed a SOC 2 Type I audit, affirming its commitment to data security and compliance. Conducted by an independent CPA firm, the audit evaluated ECRS's internal controls, foc...using on security and confidentiality. This achievement underscores ECRS's dedication to maintaining high standards of security across its technology platforms, including CATAPULT WebCart and Cognition APIs.
ECRS Achieves New Milestone with CATAPULT Cognition: Over 600 Stores Now Live with Advanced Business Intelligence and AI
ECRS announced that its CATAPULT Cognition business intelligence and AI platform is now deployed in over 600 independent retail stores across 36 states, the Caribbean, and Canada. The solution delive...rs advanced analytics and artificial intelligence capabilities for retail operations. Over 62% of stores use at least one of its AI-driven features.
ECRS Achieves New Milestone With CATAPULT Cognition
ECRS has reached a new milestone with its CATAPULT Cognition platform, advancing its point of sale technology. The update enhances retail automation and analytics, enabling grocers and retailers to o...ptimize operations and improve customer experience. CATAPULT Cognition leverages machine learning to deliver actionable insights, supporting smarter inventory management and real-time decision-making.
Strategic Partnerships and Integrations of CATAPULT
ECRS Partners with Ricoh to Deliver Onsite Service for Self-Checkout Solutions
ECRS has partnered with Ricoh USA to enhance onsite service for its self-checkout solutions. This strategic collaboration aims to improve the reliability and customer satisfaction of ECRS's retail te...chnology products. Through Ricoh's Service Advantage program, ECRS customers will benefit from faster response times and professional onsite support, marking a significant advancement in ECRS's service offerings.
ECRS Adds Text-Em-All Capabilities To CATAPULT Software
ECRS has partnered with Text-Em-All to integrate SMS marketing capabilities into its CATAPULT software suite. This collaboration designates Text-Em-All as the preferred SMS provider, allowing retaile...rs to send personalized messages directly to customers. Early beta users reported a 30% sales increase, showcasing the effectiveness of timely outreach in enhancing customer engagement.
Text-Em-All Joins ECRS?? API Ecosystem to Power SMS Marketing for Independent Retailers
ECRS has partnered with Text-Em-All to integrate SMS marketing into its CATAPULT software suite, enhancing customer engagement for independent retailers. This collaboration allows retailers to send p...ersonalized SMS messages directly to shoppers, improving sales and customer relationships. Early beta users reported a 30% increase in sales, highlighting the effectiveness of this integration.
Leadership and Executive Team Updates at CATAPULT
ECRS Names Rosner Chief Revenue Officer
ECRS, a retail technology company, has appointed Merrick Rosner as Chief Revenue Officer. Rosner, with extensive experience in retail technology, will lead customer experience, sales operations, and ...strategic growth for ECRS and its CATAPULT platform. His appointment aligns with ECRS's mission to empower independent grocers through innovative technology solutions.
Awards, Recognitions, and Industry Achievements of CATAPULT
ECRS Named Best Place to Work in Watauga County
ECRS has been named the Best Place to Work in Watauga County 2026 by the Watauga Democrat. This recognition highlights ECRS's commitment to fostering a supportive workplace culture that enhances empl...oyee satisfaction and long-term community vitality. The award reflects the company's focus on innovation and strong internal support, which contribute to its competitive edge in the retail technology industry.
ECRS Honored as a Top 25 Evergreen Company by Tugboat Institute for the Third Year Running
ECRS has been recognized as one of the Top 25 Evergreen Companies by the Tugboat Institute for the third consecutive year. This award highlights ECRS's commitment to purpose-driven leadership, sustai...nable growth, and a people-first culture. The company's CATAPULT POS platform exemplifies its innovative approach to retail transaction solutions.