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Compare Lightspeed Restaurant vs Retail Pro

Comparison Summary

For Lightspeed Restaurant vs Retail Pro comparison, Our AI algorithm looked at 2469 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Lightspeed Restaurant and Retail Pro to solve their respective business needs.

Pros and cons of Lightspeed Restaurant and Retail Pro

Lightspeed Restaurant is more suited to businesses that require Loyalty Management and Helpdesk Management with Phone Calls where as Retail Pro is focused towards Helpdesk Management with Phone Calls and Promotion Management with Promotions .

logo Lightspeed Restaurant

Focus area

Software Failure Risk

  • medium

logo Retail Pro

Focus area

Software Failure Risk

  • low

About

Restaurant POS and Payments Management Software

Build data-driven operations with Retail Pro | Retail Pro

Age

2005

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

54

33

Total Goals
(we found evidences for)

10

4

Top Processes

Evidences indicate better relative satisfaction


loyalty management

customise loyalty program


helpdesk management


rating and review management


campaign management


sales document management

contract management


social media management

social media analytics




communication management

sending & publishing communications


training & onboarding


reputation management


customer feedback management


workflow management





knowledge management


engagement management

engaging and following up


generation of new leads


promotion management


competitive intelligence



products & pricelist management


sales call management


customer case management


advocacy management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • Improve visibility

  • Establish thought leadership

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more
  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting