Overview: Kommo and PlanPlus Online as CRM Category solutions.
Kommo and PlanPlus Online are CRM solutions catering to different market needs. Kommo excels in managing sales calls and customer interactions, appealing to large enterprises and the tech industry, while PlanPlus Online offers strong collaboration and engagement management, favored by management consulting and real estate firms. Kommo provides extensive integration and reporting capabilities, suited for businesses focusing on data processing and sales growth. PlanPlus Online, on the other hand, supports customer relationship enhancement and social presence, ideal for companies emphasizing communication and coaching activities.
Kommo: Kommo boosts sales by automating conversations across messaging apps. Leads are converted to sales using this web-based online CRM.
PlanPlus Online: PlanPlus Online is a productivity software system for leaders to plan, execute, and achieve goals. It helps users discover their mission, get organized, and use an online calendar and planner.
Kommo and PlanPlus Online: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Kommo supports sales call management, emphasizing efficient lead and contact list management, crucial for enhancing communication and follow-up processes. read more →
PlanPlus Online focuses on collaboration and relationship management, facilitating effective communication and coaching within teams. read more →
Business Goals
Kommo aims to increase sales and revenue, enhance customer relationships, and improve internal communications. read more →
PlanPlus Online strives to enhance customer relationships, increase sales, and improve social and digital presence. read more →
Core Features
Kommo's standout features include integration, data export/import, and custom reports, providing robust analytics and ensuring data security. read more →
PlanPlus Online offers custom reports, data import/export, and integration, enabling ease of migration and security measures. read more →
Vendor Support
Kommo provides 24/7 support via chat, email, and phone, catering to large enterprises needing constant, reliable assistance. read more →
PlanPlus Online delivers 24/7 support primarily through email and chat, suitable for businesses needing consistent yet varied communication options. read more →
Segments and Industries
Kommo is popular among large enterprises and the software industry, indicating its robustness for complex tech environments. read more →
PlanPlus Online is used by industries like management consulting and real estate, aligning with firms focusing on customer engagement and coaching. read more →
Operational Alignment
Kommo aligns with operational workflows focusing on sales efficiency and customer communication management. read more →
PlanPlus Online fits workflows that emphasize collaboration and relationship management, supporting diverse communication channels. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Kommo in Action: Unique Use Cases
How efficiently Does Kommo manage your Lead Management?
What Are the key features of Kommo for Engagement Management?
What solutions does Kommo provide for Communication Management?
How does Kommo facilitate Helpdesk Management?
PlanPlus Online in Action: Unique Use Cases
What solutions does PlanPlus Online provide for Collaboration?
What benefits does PlanPlus Online offer for Contact List Management?
What makes PlanPlus Online ideal for Relationship Management?
What Are the key features of PlanPlus Online for Coaching?
News
Latest Kommo News
Kommo launches WhatsApp Business integration as global API adoption soars by 5,400%
Kommo has launched a new WhatsApp Business integration, leveraging Metas WhatsApp Cloud API. This integration enables businesses to automate customer communication, deploy AI-powered chatbots, and scale real-time messaging. The WhatsApp Business API market has surged 5,400% since 2019, now serving over 50,000 companies. Kommos solution helps businesses reduce infrastructure costs and increase messaging capacity.
Latest PlanPlus Online News
Product Enhancements Release Notes September 2025
PlanPlus Online released version 5.62 on September 18, 2025, introducing enhancements like smarter value management with Vision Board rename functionality, improved task organization with a new Category field, and UI/UX updates. Bug fixes include resolving demo request errors and correcting support hyperlink redirections during subscription cancellations.
