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Compare Khoros Communities vs inSided community

Failure Risk Guidance Security Report ?

Failure Risk for Khoros Communities low Failure Risk for inSided community medium
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Comparison Summary

This comparison report of Khoros Communities vs. inSided community is based on a specific set of business needs and context. The comparison uses 1730 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Khoros Communities and inSided community

Khoros Communities, inSided community, Vanilla Forums, ONEsite, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Khoros Communities covers Engagement Management, Social Media Management with Social Media, Helpdesk Management with Phone Calls, Content Management, etc.

inSided community focuses on Engagement Management, Helpdesk Management with Phone Calls, Contact List Management with User Generated Content, Customer Feedback Management with Phone Calls, etc.

"With Khoros, we’ve found a technology partner that works with us, not just for us. What we value about Khoros is their knowledge, expertise, and willingness to collaborate. " - Sandy Rivas

"We are very happy with the way the project was managed, both from a purely professional side and a cultural fit between SoundCloud & inSided point of view. " - Mathis Peckedrath

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Khoros Communities

Focus area

Khoros Communities is better than inSided community for

Software Failure Risk

  • low

logo inSided community

Focus area

Software Failure Risk

  • medium

About

Online brand communities to create digital spaces for customers

Central platform for engagement amongst customers in different categories

Age

2011

Financials

PRIVATE

SERIES E

Business Need

Total Processes
(we found evidences for)

51

40

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (79)

Read Reviews (61)

engaging and following up

Read Reviews (52)

Read Reviews (42)

social media management

Read Reviews (36)

Read Reviews (1)

social media analytics

Read Reviews (27)

Read Reviews (0)

engaging on social media

Read Reviews (2)

Read Reviews (1)

helpdesk management

Read Reviews (25)

Read Reviews (21)

content management

Read Reviews (22)

Read Reviews (10)

content publishing

Read Reviews (6)

Read Reviews (0)

content sharing

Read Reviews (2)

Read Reviews (0)

content curation

Read Reviews (1)

Read Reviews (3)

knowledge management

Read Reviews (17)

Read Reviews (10)

sharing knowledge

Read Reviews (3)

Read Reviews (2)

communication management

Read Reviews (16)

Read Reviews (2)

sending & publishing communications

Read Reviews (12)

Read Reviews (2)

community building

Read Reviews (13)

Read Reviews (6)

customer feedback management

Read Reviews (12)

Read Reviews (11)

measuring customer satisfaction

Read Reviews (6)

Read Reviews (6)

lifetime value management

Read Reviews (7)

Read Reviews (4)

campaign management

Read Reviews (6)

Read Reviews (0)

competitive intelligence

Read Reviews (6)

Read Reviews (3)

contact list management

Read Reviews (4)

Read Reviews (15)

sales document management

Read Reviews (4)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (2)

training & onboarding

Read Reviews (2)

Read Reviews (1)

products & pricelist management

Read Reviews (2)

Read Reviews (4)

advocacy management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (2)

customise loyalty program

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (2)

follower management

Read Reviews (0)

Read Reviews (2)

generation of new leads

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more

  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting