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Compare k-eCommerce vs Salesforce B2C Commerce

Comparison Summary

For k-eCommerce vs Salesforce B2C Commerce comparison, Our AI algorithm looked at 1818 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using k-eCommerce and Salesforce B2C Commerce to solve their respective business needs.

Pros and cons of k-eCommerce and Salesforce B2C Commerce

k-eCommerce is more suited to businesses that require Campaign Management with Promotions and Social Media Management with Social Media where as Salesforce B2C Commerce is focused towards Engagement Management with Website and Advertisement with Promotions .

logo k-eCommerce

Focus area

k-eCommerce is better than Salesforce B2C Commerce for

Software Failure Risk

  • low

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

About

k-eCommerce | Integrated eCommerce for Microsoft Dynamics and SAP

B2C eCommerce - Salesforce.com

Age

1999

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

40

62

Total Goals
(we found evidences for)

12

11

Top Processes

Evidences indicate better relative satisfaction


campaign management

campaign analytics


knowledge management


social media management

scheduling post to social media

social media analytics


promotion management


content management


engagement management

engaging and following up


communication management

sending & publishing communications


sales document management

contract management

proposal & quote management


competitive intelligence


training & onboarding


international marketing


products & pricelist management


payment management


rating and review management



account management


sales call management


loyalty management


billing and invoice management




contact list management



category management



helpdesk management


workflow management


generation of new leads







Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Establish thought leadership

  • Launch new products

  • Improve consistency

  • Grow market share

  • Build brand awareness

  • Improve internal communications

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more
  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting