Comparison Summary
This comparison report of Intouch CRM vs. ConvergeHub is based on a specific set of business needs and context. The comparison uses 2069 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Intouch CRM and ConvergeHub
Intouch CRM, ConvergeHub, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.
ConvergeHub focuses on Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.
"InTouch has revolutionised the way I market to my clients with great success. " - Michael Wiehahn
"When looking for a CRM we wanted to be able to find one that was A) customizable without the high costs of Salesforce and B) user friendly. ConvergeHub nailed both our needs. A user friendly, extremely customizable CRM that was tailored for our need...s. " - Karl Donovan
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
CRM system with full Sales and Marketing Features
All-in-One Customer Management Platform
Age
2005
2013
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
45
97
Total Goals
(we found evidences for)
4
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
- See 1 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve brand engagement
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
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Establish thought leadership
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Improve visibility
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Build brand awareness
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Improve efficiency
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Improve stakeholder relations
- See 12 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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website
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user generated content
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blogs
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promotions
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offline
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omnichannel
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point of sale
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text SMS
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on premises
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Facebook
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mobile
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support groups
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chat
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video
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LinkedIn
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mobile app
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newsletter
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Twitter
-
review sites
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Yelp
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events
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trade shows
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Skype
- See 23 more
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e-mail
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phone calls
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social media
-
website
-
user generated content
-
blogs
-
promotions
-
offline
-
omnichannel
-
point of sale
-
text SMS
-
on premises
-
Facebook
-
mobile
-
support groups
-
chat
-
video
-
LinkedIn
-
mobile app
-
newsletter
-
Twitter
-
review sites
-
Yelp
-
events
-
trade shows
-
Skype
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High