Overview: Infor CRM and WORKetc as CRM Category solutions.

Infor CRM and WORKetc both cater to diverse needs within the CRM solutions space. Infor CRM excels in customer relationship enhancement for large enterprises, focusing on contact management and social engagement. WORKetc, with its robust sales document and proposal handling, attracts a broad user base, including IT and management consulting sectors. Each offers extensive vendor support and features, aligning well with distinct operational requirements.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

WORKetc: WORKetc is an all-in-one cloud platform with integrated CRM, project management, billing, and help desk tools. It supports businesses of all sizes and offers mobile access on Android and iOS devices.

Infor CRM and WORKetc: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Infor CRM supports activities like contact list and engagement management, helping manage customer interactions and marketing campaigns efficiently. read more →

WORKetc shines in document and proposal management, billing, and contact list management, streamlining sales and administrative tasks. read more →

Business Goals

Infor CRM helps businesses enhance customer relationships and increase sales, aligning with goals of strengthening market presence. read more →

WORKetc focuses on acquiring new customers and boosting internal communications, supporting growth and operational efficiency strategies. read more →

Core Features

Infor CRM offers custom reports and powerful data integration, meeting the needs of large enterprises managing complex data. read more →

WORKetc's features like comprehensive data import and custom reporting cater to detailed analytics requirements. read more →

Vendor Support

Infor CRM provides extensive 24/7 support alongside email and phone options to accommodate enterprise demands. read more →

WORKetc also offers 24/7 support but emphasizes email support, aligning with user preferences for communication. read more →

Segments and Industries

Infor CRM mainly serves large enterprises and manufacturing industries, focusing on structured business environments. read more →

WORKetc is popular among IT and management consulting, with a broad range of applications across various business sizes and sectors. read more →

Operational Alignment

Infor CRM integrates smoothly into enterprise-level workflows, ideal for complex and large-scale operations. read more →

WORKetc fits well into diverse operational environments, particularly for those managing workflows and customer engagements. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Infor CRM in Action: Unique Use Cases

What solutions does Infor CRM provide for Contact List Management?

How does Infor CRM facilitate Campaign Management?

How can Infor CRM enhance your Engagement Management process?


WORKetc in Action: Unique Use Cases

What Are the key features of WORKetc for Sales Document Management?

How can WORKetc enhance your Helpdesk Management process?

What Are the key features of WORKetc for Communication Management?

News

Latest Infor CRM News

New Infor Velocity Suite Accelerates Process Innovation with Generative AI - Longview News-Journal

Infor has launched the Infor Velocity Suite, which aims to accelerate process innovation using generative AI technology.

09/04/2025 - source

Business Setting

Infor CRM

WORKetc