Comparison Summary
Introducing Infor CRM and WORKetc
Infor CRM, WORKetc, Oracle CRM On Demand, Capsule CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Infor CRM covers Contact List Management, Campaign Management with E-Mail, Engagement Management with Games, Social Media Management, etc.
WORKetc focuses on Sales Document Management with Website, Contact List Management with Phone Calls, Helpdesk Management with E-Mail, Engagement Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Infor CRM | Provides a view of every customer touch point across an organization’s sales
Business Management Software, Web based CRM, Project Management and Collaboration.
Age
2002
2006
Financials
M&A
PRIVATE
Business Need
Total Processes
(we found evidences for)
53
59
Total Goals
(we found evidences for)
10
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Grow market share
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Improve internal communications
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Enter new markets internationally or locally
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Manage risk
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Scale best practices
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Improve efficiency
- See 7 more
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Enhance customer relationships
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Acquire customers
-
Improve internal communications
-
Increase sales & revenue
-
Improve ROI
-
Scale best practices
-
Enter new markets internationally or locally
-
Increase customer life time value
- See 5 more
Top Channels
Channels Used
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e-mail
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mobile
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website
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phone calls
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user generated content
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blogs
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offline
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social media
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mobile app
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point of sale
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on premises
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events
-
trade shows
-
Twitter
- See 11 more
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e-mail
-
mobile
-
website
-
phone calls
-
user generated content
-
blogs
-
offline
-
social media
-
mobile app
-
point of sale
-
on premises
-
events
-
trade shows
-
Twitter
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
