Infor CRM vs. Wise Agent: Comparing Best CRM Solutions 2026

Overview: Infor CRM and Wise Agent as CRM Category solutions.

Comparing Infor CRM and Wise Agent highlights distinct strengths in CRM solutions. Infor CRM excels in contact management with extensive analytics and reporting features, appealing to large enterprises and industries such as manufacturing and software. Wise Agent, favored by the real estate industry, offers robust contact management and lead generation features, alongside exceptional integration and migration support, addressing the needs of various enterprise sizes seeking to enhance customer acquisition.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

Wise Agent: Wise Agent is a contract free Real Estate CRM with 24 7 support and a 14 day free trial.

Infor CRM Wise Agent
Key Capabilities Supported Infor CRM supports contact list management, campaign management, and lead management, designed for streamlined communication and efficient lead handling. → Wise Agent offers contact list management and drip marketing, with robust support for follow-up engagements and communication management. →
Business Goals Infor CRM focuses on enhancing customer relationships and increasing sales & revenue, which align with improving return on investment. → Wise Agent emphasizes acquiring customers and enhancing relationships, well-suited for growing market share and entering new markets. →
Core Features Infor CRM is recognized for its analytics and custom reports which enhance data integration and security. → Wise Agent stands out with its extensive integration capabilities and custom reports, supporting efficient data import and export. →
Vendor Support Infor CRM provides 24/7 support across multiple channels including email, chat, and phone support. → Wise Agent also offers 24/7 support with higher emphasis on email and phone support, accommodating comprehensive customer assistance. →
Segments and Industries Infor CRM primarily serves large enterprises in industries like manufacturing and computer software. → Wise Agent is predominantly used by the real estate industry, catering to various enterprise sizes, including large enterprises. →
Operational Alignment Infor CRM fits well within large-scale operations, providing capabilities aligned with manufacturing workflows and software industry demands. → Wise Agent integrates seamlessly within real estate operations, facilitating effective lead management for enterprises of all sizes. →
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Applying your context and needs changes the comparison

Infor CRM and Wise Agent: Best activities based on customer satisfaction

Infor CRM in Action: Unique Activities

Why is Infor CRM the best choice for Contact List Management?
Infor CRM facilitates contact list management by allowing users to access, store, and manage contacts, accounts, and sales history. It also provides tools for tracking opportunities and interactions with contacts. However, Infor CRM lacks seamless integration with external contact management systems.
"...We are yet to use Infor CRM to its maximum potential as we are only using it as a tool for the Sales Team, managing Leads, Contacts, Accounts, and Sales History...." Peer review by Juan Alberto G.
How does Infor CRM facilitate Campaign Management?
Infor CRM Campaign Management facilitates the creation and execution of targeted marketing campaigns. It tracks campaign performance, integrates with email platforms, and allows for comprehensive lead and opportunity management. Limitations include inefficient print fulfillment capabilities.
"...We need a CRM that does all of that, plus tracks communications with the customer, tracks the ROI of our campaigns, tracks sales forecasts for the sales team, and aids the administrative positions to generate merged proposals for potential opportunities...." Peer review by Penny Bell, Senior Account Manager, Bedford Cost Segregation
How can Infor CRM enhance your Engagement Management process?
Infor CRM offers a comprehensive platform for managing customer interactions, providing insights and suggestions for optimizing customer engagement. This system integrates various functionalities such as note-taking, document organization, email management, and scheduling. However, the system's support for complex follow-up questions may be limited.
"...We use Infor CRM to record our interactions with our customers for all of our products and services...." Peer review by Simon S.
What benefits does Infor CRM offer for Helpdesk Management?
Infor offers helpdesk management capabilities, including support automation and call center automation. The system provides reporting and dashboard features to facilitate data analysis. However, customer feedback suggests that Infor's customer service is not as responsive as other vendors.
"...I have been researching Salesforce.com in the event that we decide as a company to switch, and the help & support materials with Salesforce is dramatically better then Infor...." Peer review by John Scales, Director of Telesales/Customer Service, West Chester Protective Gear

Wise Agent in Action: Unique Activities

What Are the key features of Wise Agent for Drip Marketing?
The platform offers drip marketing capabilities, enabling users to create and send automated sequences of marketing materials, such as letters, emails, and SMS text messages. This functionality allows users to nurture leads and maintain engagement throughout the real estate sales process. However, the current implementation may lack flexibility, requiring users to create and manage events for each individual campaign rather than allowing for reusable elements.
"...Wish for longer drips and easier text options to add into campaigns...." Peer review by Branden L., Broker, Real Estate
Why is Wise Agent the best choice for Communication Management?
Wise Agent enables users to send emails, newsletters, and text messages to contacts. nThe platform also facilitates contact management, allowing for organization and categorization of contacts. nIt integrates with Google Contacts and provides features for scheduling and tracking communication, but the emailing capabilities are outdated and may present challenges.
"...Sending emails and controlling my contacts information is easy as well with Wise Agent...." Peer review by Darren M., Special Agent in Real Estate, Real Estate
How does Wise Agent facilitate Generation Of New Leads?
Wise Agent provides tools to assist with lead generation and seamlessly integrates with various lead sources, including Zillow, Facebook marketing, and Instagram. nIt automates tasks associated with new leads, personalizes communication, and allows for the capture and management of lead data. nHowever, recent updates have introduced limitations in lead retrieval functionality.
"...I’m loving the integrated system for lead generation and capturing that I can do right to my Facebook marketing and Instagram when I upload...." Testimonial by Brian Griffin

IT and Other Capabilities

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Business Setting

Infor CRM Wise Agent
Peer score 3.5 4.4
Peer insights 705 1786
Top industries
Manufacturing 23.0%
Computer Software 14.0%
Information Technology And Services 10.0%
Real Estate 97.0%
Information Technology And Services 1.0%
Banking 0.0%
SMB and Mid-Market 78.0% 89.0%
Enterprise 22.0% 11.0%
Pricing Infor CRM

Integrations

Ecosystem partners each product commonly connects with.

Infor CRM

OKTA
4.6
idev CMS
4.1
Tray.ai
4.0
Avalara
4.3
Workato Platform
4.0
PTC Windchill
3.8

News

Latest Infor CRM news

NEOS by Argon & Co and Infor Partner to Strengthen Supply Chain Resilience Across Key ... - iTWire

Infor has partnered with NEOS by Argon & Co to enhance supply chain resilience in Asia Pacific. NEOS joins the Infor Partner Network, focusing on delivering Infor's Warehouse Management System across Australia, New Zealand, Japan, and Southeast Asia. The collaboration combines Infor's cloud-native technology with NEOS' expertise in supply chain and systems integration, aiming to modernize warehouse operations and improve supply chain performance.

01/09/2026 - source

Latest Wise Agent news

Smarter Email Marketing for Real Estate: New Wise Agent Bulk Email Features

Wise Agent has launched a redesigned Bulk Email feature for real estate professionals, enhancing email marketing capabilities. The new features include a drag-and-drop editor, AI writing assistant, improved contact selection, and detailed analytics. These updates aim to streamline campaign creation, improve deliverability, and provide insights into email performance.

26/07/2026 - source