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GoSurvey vs SurveySparrow NPS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of GoSurvey vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 4214 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GoSurvey and SurveySparrow NPS

GoSurvey, SurveySparrow NPS, Startquestion survey, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GoSurvey covers Collecting Feedback with Promotions, Social Media Management, Engaging Conversational Surveys, Market Research with Offline, etc.

SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GoSurvey

Focus area

GoSurvey is better than SurveySparrow NPS for

Software Failure Risk

  • medium

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than GoSurvey for

Software Failure Risk

  • low

About

Offline Survey and Data collection App providing a smooth survey taking experience

Survey Platform that turn customers into Promoters.

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

56

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics


engagement management

engaging and following up




trade show marketing



sales document management


rating and review management




competitive intelligence


loyalty management

customise loyalty program


lifetime value management


helpdesk management


training & onboarding


workflow management


sending & publishing communications


communication management

sending & publishing communications


generation of new leads


creating contact list


contact list management

creating contact list




performance management


sales incentive management




campaign management


sales review & feedback


knowledge management




lead qualification


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more
  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting