Overview: Freshsales and IXACT Contact as CRM Category solutions.

Freshsales offers robust CRM capabilities with a strong focus on engagement and workflow management, appealing to large and diverse industries such as computer software and marketing. IXACT Contact, on the other hand, caters more specifically to the real estate sector, with standout features like drip marketing to improve digital presence. While Freshsales targets broad enterprise needs, IXACT Contact suits enterprises focusing on niche marketing and customer relationships, particularly in real estate.

Freshsales: Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.

IXACT Contact: Ixact-contact offers an all-in-one CRM and marketing automation system for realtors. Incredible value and a free trial are available.

Freshsales and IXACT Contact: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Freshsales excels in engagement management and lead management, making it ideal for sales teams looking to foster customer relationships and follow up efficiently. read more →

IXACT Contact specializes in contact list management and drip marketing, perfectly tailored for real estate agents who want to manage their client interactions smoothly. read more →

Business Goals

Freshsales is geared towards increasing sales and revenue, with additional emphasis on customer acquisition and relationship enhancement. read more →

IXACT Contact focuses on acquiring customers and enhancing their digital and social presence, pivotal for small real estate businesses. read more →

Core Features

Freshsales offers custom reports and extensive integration capabilities, crucial for large enterprises needing comprehensive data insights. read more →

IXACT Contact provides custom reports and drip marketing features, essential for managing real estate campaigns effectively. read more →

Vendor Support

Freshsales provides 24/7 support with additional options like phone and chat, making it suitable for businesses needing extensive help at all hours. read more →

IXACT Contact offers 24/7 support, but with fewer channels, which matches small businesses that prefer simple help options. read more →

Segments and Industries

Freshsales is popular among large enterprises in varied industries such as computer software and marketing. read more →

IXACT Contact is primarily used by the real estate industry, with some presence in IT services. read more →

Operational Alignment

Freshsales integrates seamlessly into complex workflows prevalent in large enterprises, offering robust solutions for communication and lead management. read more →

IXACT Contact is tailored for real estate professionals, aligning with the specific operational demands of the property industry. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Freshsales in Action: Unique Use Cases

What benefits does Freshsales offer for Engagement Management?

How can Freshsales enhance your Communication Management process?

How can Freshsales optimize your Workflow Management Workflow?

How does Freshsales address your Lead Management Challenges?


IXACT Contact in Action: Unique Use Cases

What benefits does IXACT Contact offer for Contact List Management?

How can IXACT Contact enhance your Drip Marketing process?

How does IXACT Contact facilitate Capturing Leads?

How can IXACT Contact optimize your Campaign Management Workflow?

News

Latest Freshsales News

Freshworks announce partnership with Unisys - The Hindu BusinessLine

Freshworks has announced a partnership with Unisys.

25/02/2025 - source

Business Setting

Freshsales

IXACT Contact