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Compare FreeAgent CRM vs Voyado

Comparison Summary

For FreeAgent CRM vs Voyado comparison, Our AI algorithm looked at 1434 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using FreeAgent CRM and Voyado to solve their respective business needs.

Pros and cons of FreeAgent CRM and Voyado

FreeAgent CRM is more suited to businesses that require Engagement Management with E-Mail and Collaboration where as Voyado is focused towards Loyalty Management and Campaign Management .

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

logo Voyado

Focus area

Voyado is better than FreeAgent CRM for

Software Failure Risk

  • medium

About

CRM and Work Management

A customer experience platform made for e-com and retailers

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

35

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



workflow management


generation of new leads


helpdesk management


training & onboarding


contact list management


sales document management

proposal & quote management



communication management

tracking & monitoring communications

sending & publishing communications



sales review & feedback


lifetime value management


relationship management



customer feedback management


customise loyalty program


campaign analytics


campaign management

campaign analytics


business development


content management


personalized marketing


competitive intelligence


products & pricelist management


segmentation and targeting



discount management


social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Improve brand engagement

  • Build brand awareness

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve ROI

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • coupons

  • omnichannel

  • social media

  • offline

  • point of sale

  • website

  • video

  • text SMS

  • Facebook

  • games

  • See 9 more
  • e-mail

  • promotions

  • coupons

  • omnichannel

  • social media

  • offline

  • point of sale

  • website

  • video

  • text SMS

  • Facebook

  • games

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting