Overview: Fivestars and i2c as Customer Loyalty Management Category solutions.
Fivestars and i2c both offer solutions in the Customer Loyalty Management space, yet they cater to distinct needs. Fivestars focuses on large enterprises and industries like retail and education with strong loyalty and promotion capabilities. It enhances customer relationships and supports continuous customer engagement. In contrast, i2c appeals to diverse customer segments and emphasizes engagement and campaign management, making it suitable for increasing brand engagement and awareness with robust integration features.
Fivestars: Fivestars helps local businesses attract new customers through automated SMS, email, and their mobile app. Businesses can tap into a network of 50 million customers who love local.
i2c: i2c, a global leader in issuer processing, enables diverse payment solutions with a reliable platform and extensive experience. Any payment use case is supported.
Fivestars and i2c: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Fivestars supports loyalty management, promotion management, and digital signature, making it a comprehensive tool for businesses looking to enhance customer interaction points. read more →
i2c excels in engagement management and campaign management, offering flexibility for dynamic customer interactions. read more →
Business Goals
Fivestars aims at deepening customer relationships and acquiring new customers, with a strong emphasis on increasing sales and entering new markets. read more →
i2c supports goals like boosting brand engagement and awareness, helpful for businesses focusing on increasing sales and launching products. read more →
Core Features
Fivestars offers features like data export, analytics, and integrations, ideal for businesses needing robust data handling and reporting capabilities. read more →
i2c integrates solutions seamlessly with third-party tools, featuring strong data export capabilities and standout AI-powered functionalities. read more →
Vendor Support
Fivestars offers 24/7 support, with options for email, chat, and phone assistance to suit diverse business needs. read more →
i2c provides round-the-clock support with multiple channels such as email and phone, ensuring users have uninterrupted access to assistance. read more →
Segments and Industries
Fivestars is popular among large enterprises and industries like retail and food & beverages, reflecting its adaptability to established markets. read more →
i2c caters to undefined segments, indicating versatility in its application across varying industries yet less specificity in targeted markets. read more →
Operational Alignment
Fivestars aligns with operational workflows for enterprises needing comprehensive loyalty program management with sales and CRM integrations. read more →
i2c is built for businesses focusing on active customer engagement and brand presence through its effective mobile and SMS channels. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Fivestars in Action: Unique Use Cases
What Are the key features of Fivestars for Loyalty Management?
Why is Fivestars the best choice for Promotion Management?
Why is Fivestars the best choice for Discount Management?
i2c in Action: Unique Use Cases
How can i2c enhance your Engagement Management process?
Why is i2c the best choice for Campaign Management?
Alternatives
News
Latest i2c News
i2c Named to IDC FinTech Rankings Top 100; Recognized as an Emerging FinTech
i2c Inc. has been recognized as an "Emerging FinTech" in the 2025 IDC FinTech Rankings Top 100. This acknowledgment highlights i2c's significant impact on the fintech ecosystem through its agile platform that enables financial institutions to launch scalable financial products quickly. The recognition underscores i2c's commitment to innovation and its role in driving digital transformation in the financial services industry.
