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Compare FastSpring vs Salesforce B2C Commerce

Comparison Summary

For FastSpring vs Salesforce B2C Commerce comparison, Our AI algorithm looked at 2827 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using FastSpring and Salesforce B2C Commerce to solve their respective business needs.

Pros and cons of FastSpring and Salesforce B2C Commerce

FastSpring is more suited to businesses that require Subscription Management and Helpdesk Management where as Salesforce B2C Commerce is focused towards Engagement Management with Website and Advertisement with Promotions .

logo FastSpring

Focus area

FastSpring is better than Salesforce B2C Commerce for

Software Failure Risk

  • low

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

About

FastSpring | Global ecommerce platform to sell more, stay lean, and compete big

B2C eCommerce - Salesforce.com

Age

1999

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

67

62

Total Goals
(we found evidences for)

16

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


subscription management


communication management

sending & publishing communications

tracking & monitoring communications


products & pricelist management


referral management


promotion management



billing and invoice management


license management


engagement management

engaging and following up


payment management



discount management



loyalty management

customise loyalty program


training & onboarding


conversion management


campaign management

campaign analytics


rating and review management


sales document management

proposal & quote management

contract management


contact list management


generation of new leads


lifetime value management


competitive intelligence


international marketing


compliance & governance



social media management


account management



business development


customer case management


relationship marketing


category management


knowledge management






workflow management



content management





Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Build brand awareness

  • Increase customer life time value

  • Manage risk

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase average basket value

  • Improve ROI

  • Establish thought leadership

  • Grow market share

  • Improve visibility

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more
  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting