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Ecwid vs Salesforce B2C Commerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Ecwid vs. Salesforce B2C Commerce is based on a specific set of business needs and context. The comparison uses 4757 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ecwid and Salesforce B2C Commerce

Ecwid, Salesforce B2C Commerce, PrestaShop, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ecwid covers Helpdesk Management with User Generated Content, Advertisement with Social Media, Promotion Management with Promotions, Products & Pricelist Management, etc.

Salesforce B2C Commerce focuses on Engagement Management with Website, Advertisement with Promotions, Contact List Management with E-Mail, Merchandising with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ecwid

Focus area

Ecwid is better than Salesforce B2C Commerce for

Software Failure Risk

  • low

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

About

Add an online store - ecwid.com

B2C eCommerce - Salesforce.com

Age

1999

Financials

SERIES B

IPO

Business Need

Total Processes
(we found evidences for)

74

62

Total Goals
(we found evidences for)

16

11

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


promotion management


discount management


products & pricelist management


communication management

sending & publishing communications




rating and review management


engagement management

engaging and following up


training & onboarding


contact list management


sales document management

proposal & quote management

contract management


social media management

scheduling post to social media

managing social media account

social media analytics



trade show marketing


knowledge management


content management


referral management




category management



generation of new leads


customer feedback management




sales call management


lead qualification

lead qualification: technographic


international marketing


social media marketing



workflow management


account management


loyalty management


touchpoint management


channel management


competitive intelligence







Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve efficiency

  • Build brand awareness

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve navigation

  • Improve stakeholder relations

  • Launch new products

  • Reduce bounce

  • Improve brand engagement

  • Establish thought leadership

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more
  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting