EasySmartForms vs. Infobip: Comparing Best Mobile Marketing Solutions 2026

Overview: EasySmartForms and Infobip as Mobile Marketing Category solutions.

In comparing EasySmartForms and Infobip, EasySmartForms leans towards enterprise and large enterprise needs with a focus on sales and document management, while Infobip shines in customer engagement and international market expansion, appealing to mid-market and smaller businesses. EasySmartForms excels in supporting sales processes with strong document management features, whereas Infobip's standout ability lies in enhancing customer relationships and communication strategies.

EasySmartForms: EasySmartForms optimizes construction site management with digital forms. It streamlines contract management, planned works, maintenance, and reactive repairs efficiently.

Infobip: Infobip, the best omnichannel marketing platform, engages customers with drag-and-drop email, SMS, and chatbots. Custom solutions are built using top-tier APIs.

EasySmartForms Infobip
Key Capabilities Supported EasySmartForms supports activities like sales document and contract management, fitting well with enterprise needs for structured operations. → Infobip focuses on engagement and customer feedback management, aiding businesses in creating effective communication strategies. →
Business Goals EasySmartForms is geared towards improving internal communications and aiding customer acquisition through streamlined processes. → Infobip helps in enhancing customer relationships and acquiring customers, suitable for businesses aiming at international growth. →
Core Features EasySmartForms offers robust data import/export and custom report features tailored for construction and financial services sectors. → Infobip features training, strong security measures, and integration capabilities, aligning with software and retail industry needs. →
Vendor Support EasySmartForms provides 24/7 support and multiple contact channels, offering comprehensive assistance for complex enterprise operations. → Infobip emphasizes training and onboarding along with 24/7 support, catering to varied customer engagement and communication needs. →
Segments and Industries EasySmartForms is predominantly used by large enterprise customers in construction and financial services. → Infobip serves mid-market to smaller businesses in computer software and retail, highlighting its versatility across these sectors. →
Operational Alignment EasySmartForms is well-suited for enterprises seeking efficient management of sales-related documents and processes. → Infobip integrates easily into workflows requiring high customer interaction, ideal for businesses looking to boost engagement. →
lightning

Applying your context and needs changes the comparison

EasySmartForms and Infobip: Best activities based on customer satisfaction

Infobip in Action: Unique Activities

What makes Infobip ideal for Engagement Management?
Infobip Engagement Management provides an omnichannel platform to engage with customers across various channels, including SMS, WhatsApp, email, and voice. The platform allows businesses to personalize communications, automate processes, and gain insights into customer engagement. Infobip’s solutions aim to build lasting customer relationships through secure, timely, and relevant communication.
"...Engage customers in a relevant, timely, and personal way - over any communication channel they want. ..." Goodbye generic messaging, hello contextual communications
What solutions does Infobip provide for Communication Management?
Infobip enables businesses to manage communications across various channels, including SMS, social media platforms, and email. The platform integrates multiple communication channels into a single platform. Infobip provides features to enhance communication efficiency, such as intelligent number pooling and chatbot integration.
"...Optimize customer support resources by managing all communication from a single platform...." Infobip
How can Infobip enhance your Customer Feedback Management process?
Infobip's Customer Feedback Management capabilities include solutions that improve customer satisfaction and reduce support costs. These solutions are based on customer insights gathered through contextual surveys and AI-powered chatbots. Infobip's offerings have resulted in significant increases in net promoter scores (NPS) and reductions in call center expenses.
"...RBA noticed a positive impact after just one month, and received affirmative feedback from both customers and call center agents...." Raiffeisenbank: WhatsApp customer service channel reduces cost per contact by 10x
What Are the key features of Infobip for Training & Onboarding?
Infobip offers solutions for customer onboarding, focusing on simplifying the process. nThey emphasize the importance of a positive first impression and provide customized communication channels for a seamless experience.nInfobip also assists with integrating and onboarding new customers.
"...Simplify customer authentication and onboarding...." Finance
How does Infobip facilitate Loyalty Management?
Infobip offers loyalty management solutions that automate communication with loyalty program members. These solutions personalize messaging to target customers based on their preferences. Infobip's platform helps businesses guide customers through their journey and maximize engagement with relevant messaging.
"...Senior Marketing Manager Loyalty and CRM, Club Comex. ..." Goodbye generic messaging, hello contextual communications

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

EasySmartForms peer evidence is 100% SMB and Mid-Market. Infobip peer evidence is 73% Enterprise.

EasySmartForms Infobip
Peer score 4.3 4.3
Peer insights 544 641
Top industries
Construction 79.0%
Financial Services 21.0%
Computer Software 57.0%
Retail 43.0%
SMB and Mid-Market 100.0% 27.0%
Enterprise 0.0% 73.0%

Integrations

Ecosystem partners each product commonly connects with.

Infobip

Easypromos
4.6
Notion
4.6
Typeform
4.6
ClickUp
4.7
Skedda
4.7
Zapier
4.7
Mews
4.7
Spendgo
4.2

News

Latest Infobip news

Infobip Launches SIM-Based Number Verification for Operators

Infobip has launched a SIM-based number verification service for mobile operators. This new service aims to enhance security by offering an alternative to traditional one-time passwords, potentially creating new revenue opportunities for telecom companies.

25/08/2026 - source