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Compare Discourse vs Crowded Community

Comparison Summary

For Discourse vs Crowded Community comparison, Our AI algorithm looked at 1115 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Discourse and Crowded Community to solve their respective business needs.

Pros and cons of Discourse and Crowded Community

Discourse is more suited to businesses that require Engagement Management with User Generated Content and Community Building with Social Media where as Crowded Community is focused towards Engagement Management with User Generated Content and Helpdesk Management .

logo Discourse

Focus area

Software Failure Risk

  • medium

logo Crowded Community

Focus area

Crowded Community is better than Discourse for

Software Failure Risk

  • low

About

Discourse - 100% open source discussion platform

Crowded Online Community Software

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

31

32

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


community building



communication management

sending & publishing communications



knowledge management


workflow management


social media management

social media analytics


sales document management

proposal & quote management


content management

content publishing


customer feedback management


products & pricelist management


training & onboarding


generation of new leads


helpdesk management



trade show marketing


competitive intelligence



customise loyalty program


loyalty management

customise loyalty program



segmentation and targeting


Top Goals

Goals Achieved

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • See 2 more
  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • chat

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • promotions

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • trade shows

  • phone calls

  • on premises

  • See 11 more
  • chat

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • promotions

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • trade shows

  • phone calls

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting