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Deskero Helpdesk vs RaiseATicket: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Deskero Helpdesk vs. RaiseATicket is based on a specific set of business needs and context. The comparison uses 1940 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Deskero Helpdesk and RaiseATicket

Deskero Helpdesk, RaiseATicket, NABD, Re:amaze, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Deskero Helpdesk covers Helpdesk Management, Knowledge Management with Social Media, Social Media Management with Social Media, Engagement Management with Social Media, etc.

RaiseATicket focuses on Helpdesk Management, Engagement Management, Training & Onboarding, Knowledge Management with User Generated Content, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Deskero Helpdesk

Focus area

Deskero Helpdesk is better than RaiseATicket for

Software Failure Risk

  • low

logo RaiseATicket

Focus area

Software Failure Risk

  • medium

About

Deskero: Help desk software and support ticket system

Customer experiences are managed better with Raiseaticket....

Age

2007

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

39

26

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction



knowledge management


social media management

monitoring social media

social media analytics

engaging on social media


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


workflow management



sales document management

contract management


touchpoint management


channel management


customer feedback management

measuring customer satisfaction


contact list management


products & pricelist management



customer case management


training & onboarding



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • See 1 more
  • Enhance customer relationships

  • Scale best practices

  • Improve stakeholder relations

  • Build brand awareness

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • website

  • user generated content

  • blogs

  • offline

  • on premises

  • social media

  • See 4 more
  • e-mail

  • website

  • user generated content

  • blogs

  • offline

  • on premises

  • social media

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting