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Compare CustomerSure vs Surveypal Platform

Failure Risk Guidance Security Report ?

Failure Risk for CustomerSure medium Failure Risk for Surveypal Platform medium
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Comparison Summary

For CustomerSure vs Surveypal Platform comparison, Our AI algorithm looked at 1300 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CustomerSure and Surveypal Platform to solve their respective business needs.

Pros and cons of CustomerSure and Surveypal Platform

CustomerSure is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with E-Mail where as Surveypal Platform is focused towards Collecting Feedback and Engaging Conversational Surveys .

logo CustomerSure

Focus area

Software Failure Risk

  • medium

logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

About

Customer Feedback Software to gather insights to drive real change

Survey platform to measure customer service experience

Age

2010

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

26

22

Total Goals
(we found evidences for)

7

8

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (205)

Read Reviews (61)

measuring net promoter score

Read Reviews (63)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (57)

Read Reviews (8)

engagement management

Read Reviews (12)

Read Reviews (12)

engaging and following up

Read Reviews (8)

Read Reviews (9)

playbook creation

Read Reviews (9)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (0)

helpdesk management

Read Reviews (4)

Read Reviews (3)

training & onboarding

Read Reviews (3)

Read Reviews (4)

sales review & feedback

Read Reviews (2)

Read Reviews (1)

knowledge management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

business development

Read Reviews (0)

Read Reviews (3)

lifetime value management

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Improve stakeholder relations

  • Build brand awareness

  • See 4 more

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more

Top Channels

Channels Used

  • offline

  • promotions

  • events

  • trade shows

  • mobile

  • text SMS

  • website

  • See 4 more

  • offline

  • promotions

  • events

  • trade shows

  • mobile

  • text SMS

  • website

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting