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Crownpeak Product Discovery Engine vs EKM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Crownpeak Product Discovery Engine vs. EKM is based on a specific set of business needs and context. The comparison uses 1252 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Crownpeak Product Discovery Engine and EKM

Crownpeak Product Discovery Engine, EKM, Oracle CX Commerce, Ultra Commerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Crownpeak Product Discovery Engine covers Merchandising with Website, Engagement Management, Customer Case Management with Promotions, Funnel Analysis with Mobile, etc.

EKM focuses on Loyalty Management with User Generated Content, Communication Management with Social Media, Social Media Management with Social Media, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Crownpeak Product Discovery Engine

Focus area

Crownpeak Product Discovery Engine is better than EKM for

Software Failure Risk

  • medium

logo EKM

Focus area

Software Failure Risk

  • low

About

World's leading AI-Driven Product Discovery Engine

ekm.com - The Leading UK Ecommerce Wesbite Platform

Age

2001

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

45

Total Goals
(we found evidences for)

14

9

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


customer case management



content management



personalized marketing


category management


loyalty management

customise loyalty program


social media management

engaging on social media


communication management

sending & publishing communications



products & pricelist management


sales document management


training & onboarding


helpdesk management




campaign management


knowledge management


promotion management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Increase average basket value

  • Improve brand engagement

  • Improve ROI

  • Increase customer life time value

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Reduce bounce

  • See 11 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Scale best practices

  • Launch new products

  • Improve efficiency

  • Grow market share

  • See 6 more

Top Channels

Channels Used

  • social media

  • website

  • user generated content

  • blogs

  • e-mail

  • offline

  • point of sale

  • promotions

  • display advertisement

  • newsletter

  • video

  • Facebook

  • Twitter

  • phone calls

  • See 11 more
  • social media

  • website

  • user generated content

  • blogs

  • e-mail

  • offline

  • point of sale

  • promotions

  • display advertisement

  • newsletter

  • video

  • Facebook

  • Twitter

  • phone calls

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting