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Compare CrowdTwist vs Epsilon PeopleCloud Loyalty

Comparison Summary

This comparison report of CrowdTwist vs. Epsilon PeopleCloud Loyalty is based on a specific set of business needs and context. The comparison uses 1121 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CrowdTwist and Epsilon PeopleCloud Loyalty

CrowdTwist, Epsilon PeopleCloud Loyalty, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.

Epsilon PeopleCloud Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. " - Kellen Fitzgerald

"[Epsilon]’s knowledge of consumers and ability to reach them with personalized messages across all their devices enables us to expand our customer base to include the next generation of wellness-focused consumers " - Corey Bergstrom

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CrowdTwist

Focus area

CrowdTwist is better than Epsilon PeopleCloud Loyalty for

Software Failure Risk

  • medium

logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

About

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Age

1977

1969

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

34

19

Total Goals
(we found evidences for)

10

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

identify target customers


engagement management

engaging and following up


campaign management


social media management

social media analytics

managing social media account


sales document management

contract management


lifetime value management


segmentation and targeting


content management


competitive intelligence


personalized marketing


sales incentive management


discount management


promotion management


generation of new leads





sending & publishing communications


communication management

sending & publishing communications



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase customer life time value

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more
  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting