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ConnectWise Automate vs Uptime.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Automate vs. Uptime.com is based on a specific set of business needs and context. The comparison uses 2574 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Automate and Uptime.com

ConnectWise Automate, and Uptime.com belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Automate covers Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

Uptime.com focuses on Social Media Management with Social Media, Communication Management with Website, Helpdesk Management, Workflow Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Automate

Focus area

ConnectWise Automate is better than Uptime.com for

Software Failure Risk

  • medium

logo Uptime.com

Focus area

Software Failure Risk

  • medium

About

Remote Monitoring and Management Software | ConnectWise Automate

Website Uptime Monitoring Service

Age

1982

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

32

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


knowledge management


workflow management


training & onboarding


contact list management


lifetime value management



products & pricelist management


engagement management

engaging and following up


billing and invoice management


license management



competitive intelligence


campaign management


content management


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


revenue cycle management




lead qualification

lead qualification: technographic


social media management

social media analytics




Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Scale best practices

  • Enhance customer relationships

  • See 2 more

Top Channels

Channels Used

  • social media

  • website

  • user generated content

  • blogs

  • e-mail

  • text SMS

  • chat

  • Slack

  • phone calls

  • offline

  • trade shows

  • point of sale

  • events

  • See 10 more
  • social media

  • website

  • user generated content

  • blogs

  • e-mail

  • text SMS

  • chat

  • Slack

  • phone calls

  • offline

  • trade shows

  • point of sale

  • events

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting