Overview: Cloud Commerce Pro and EKM as E-Commerce Platform Category solutions.
Cloud Commerce Pro and EKM are both e-commerce platforms but cater to different business priorities and sectors. Cloud Commerce Pro focuses on customer relationship management and retail management with strong vendor support. EKM emphasizes digital presence and brand communication, serving industries like IT services and engineering. Both have distinct core features tailored to their primary user industries, making them suitable for different operational environments and strategic objectives.
Cloud Commerce Pro: Cloud Commerce Pro provides multichannel order management software for eCommerce. Full integration and support are offered to scale businesses effectively.
EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.
Cloud Commerce Pro and EKM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Cloud Commerce Pro supports helpdesk management, sales document management, and overall customer engagement. read more →
EKM focuses on loyalty management, social media management, and communication management, tailoring to enhancing digital presence. read more →
Business Goals
Cloud Commerce Pro aims to enhance customer relationships and improve internal communications. read more →
EKM helps in acquiring customers and increasing digital and social media presence. read more →
Core Features
Key features of Cloud Commerce Pro include integration capabilities and data migration ease. read more →
EKM showcases powerful custom reporting and strong data security features. read more →
Vendor Support
Cloud Commerce Pro excels in providing round-the-clock support with strong phone and chat support. read more →
EKM offers 24/7 support, primarily focusing on chat and email interactions. read more →
Segments and Industries
Cloud Commerce Pro is preferred by large enterprises within the retail sector. read more →
EKM is utilized by large enterprises in IT and mechanical engineering sectors. read more →
Operational Alignment
Cloud Commerce Pro is designed for retail operational needs, focusing on product and pricing management. read more →
EKM aligns with digital marketing operations and is fit for tech-savvy industries. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
