Overview: Chartio and BigHand as Business Intelligence Category solutions.

Chartio and BigHand are both Business Intelligence tools, offering unique capabilities and aligning with different user needs. Chartio excels in features like custom reporting and supports large enterprises with robust vendor support. It's a strong contender for industries focusing on advanced data management and analytics. BigHand, however, caters more to legal services with a focus on competitive intelligence and collaboration, aligning well with enterprises that prioritize these over broader analytics capabilities.

Chartio: Chartio’s cloud-based solution enables data analysis from business applications. Their analytics platform allows everyone to explore data easily.

BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Chartio and BigHand: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Chartio offers tools for competitive intelligence and social media analytics, meeting needs in workflow and engagement management. read more →

BigHand focuses on competitive intelligence and collaboration, serving enterprises needing customer feedback management. read more →

Business Goals

Chartio helps in scaling best practices and customer acquisition, useful for firms looking to enhance ROI. read more →

BigHand aids in acquiring customers and increasing revenue, aligning with businesses aiming to improve visibility. read more →

Core Features

Chartio shines with custom reports and extensive data export features, catering to advanced analytics needs. read more →

BigHand provides strong analytics and custom reporting, serving industries with focused security and compliance demands. read more →

Vendor Support

Chartio offers extensive 24/7 support and multiple channels, suitable for complex operational needs. read more →

BigHand provides essential 24/7 support, albeit with fewer channels, reflecting a straightforward use case. read more →

Segments and Industries

Chartio primarily serves large enterprises in tech-related fields, showing its role in IT sector operations. read more →

BigHand caters primarily to enterprises in legal services, indicating its niche market focus. read more →

Operational Alignment

Chartio integrates well within workflows needing scalable solutions for enterprise levels. read more →

BigHand fits smaller enterprise structures, focusing on specific collaboration needs and competitive insight. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Chartio in Action: Unique Use Cases

What makes Chartio ideal for Competitive Intelligence?

How does Chartio facilitate Engagement Management?

What makes Chartio ideal for Products & Pricelist Management?

How does Chartio facilitate Workflow Management?


BigHand in Action: Unique Use Cases

What makes BigHand ideal for Collaboration?

News

Latest BigHand News

Epiq and BigHand Partner to Launch New Integrated Business - GlobeNewswire

BigHand and Epiq have partnered to launch an integrated business transformation solution for law firms and legal departments, combining BigHand Workflow Management with Epiq Connect via API integration to streamline outsourced business services and enhance workflow efficiency and reporting.

07/05/2025 - source

Business Setting

Chartio

BigHand