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Capsule CRM vs CAS genesisWorld: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Capsule CRM vs. CAS genesisWorld is based on a specific set of business needs and context. The comparison uses 2003 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Capsule CRM and CAS genesisWorld

Capsule CRM, CAS genesisWorld, Bigcontacts CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Capsule CRM covers Contact List Management, Engagement Management with E-Mail, Forecasting, Workflow Management, etc.

CAS genesisWorld focuses on Relationship Management, Forecasting, Helpdesk Management, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Capsule CRM

Focus area

Software Failure Risk

  • low

logo CAS genesisWorld

Focus area

Software Failure Risk

  • medium

About

Build stronger customer relationships, make more sales and save time.

CAS genesisWorld | The complete customer relationship management solution

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

52

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


engagement management

engaging and following up



workflow management


sales document management

proposal & quote management

contract management



communication management

tracking & monitoring communications

sending & publishing communications



pipeline management



opportunity management


social media management

social media analytics

monitoring social media


helpdesk management


generation of new leads


account management




relationship management



conversion management




customer case management


competitive intelligence


campaign management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


lifetime value management



sales call management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve visibility

  • Improve efficiency

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • video

  • print media

  • magazine

  • on premises

  • mobile

  • trade shows

  • website

  • promotions

  • See 8 more
  • phone calls

  • offline

  • point of sale

  • video

  • print media

  • magazine

  • on premises

  • mobile

  • trade shows

  • website

  • promotions

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting