Blackbaud Raiser's Edge NXT® vs. ClearView CRM: Comparing Best CRM Solutions 2026

Overview: Blackbaud Raiser's Edge NXT® and ClearView CRM as CRM Category solutions.

Blackbaud Raiser's Edge NXT® and ClearView CRM cater to the CRM category, each with distinct capabilities. Blackbaud Raiser's Edge NXT® excels in non-profit management with comprehensive analytics and a broad range of support options. ClearView CRM offers robust tools for competitive intelligence and campaign management, ideal for organizations focusing on relationship building. Both products are well-suited for non-profits, albeit with differing strengths in data handling and engagement strategies.

Blackbaud Raiser's Edge NXT®: Blackbaud Raiser’s Edge NXT helps nonprofits find new supporters and optimize existing donor relationships with user-friendly tools. Fundraising efforts are enhanced and streamlined.

ClearView CRM: ClearView CRM helps nonprofits drive engagement and donations while streamlining operations. The software is designed by fundraising experts to increase organizational impact.

Blackbaud Raiser's Edge NXT® ClearView CRM
Key Capabilities Supported Blackbaud Raiser's Edge NXT® supports engagement and follow-up processes, with an emphasis on social media analytics and event management. → ClearView CRM is tailored for competitive intelligence and relationship management, with features supporting contact list and opportunity management. →
Business Goals Blackbaud Raiser's Edge NXT® assists in acquiring customers and enhancing relationships, focusing on scaling best practices. → ClearView CRM facilitates improving visibility and ROI, concentrating on scaling and customer acquisition goals. →
Core Features Blackbaud Raiser's Edge NXT® offers standout features like advanced analytics, custom reporting, and integration capabilities. → ClearView CRM provides custom reporting and data handling, with basic analytics and integration options. →
Vendor Support Blackbaud Raiser's Edge NXT® offers robust support, including 24/7 services and multiple channels like email and chat. → ClearView CRM provides limited support with basic phone and email options, supplemented by 24/7 availability. →
Segments and Industries Blackbaud Raiser's Edge NXT® serves a wide array of enterprise levels, with a strong presence in non-profit, education, and healthcare industries. → ClearView CRM is predominantly used by non-profits and religious institutions, with smaller shares in IT and healthcare. →
Operational Alignment Blackbaud Raiser's Edge NXT® aligns with diverse operational workflows, offering tools for large enterprises and non-profit management. → ClearView CRM suits operations focusing on competition tracking and relationship management, fitting various enterprise sizes but mainly smaller operations. →
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Applying your context and needs changes the comparison

Blackbaud Raiser's Edge NXT® and ClearView CRM: Best activities based on customer satisfaction

Blackbaud Raiser's Edge NXT® in Action: Unique Activities

What solutions does Blackbaud Raiser's Edge NXT® provide for Engagement Management?
The Engagement Management capabilities of this software allow for easy access to donor information, personalized communications based on preferences, and streamlined follow-up actions. It assists with attracting new supporters, engaging existing ones, and tracking their impact on the organization's mission. While the software is robust and user-friendly, some users may find it challenging to navigate due to its dated appearance.
"...One could add the volunteers for an event, the staff, the guests in attendance and save it for future follow-up...." Peer review by Demitri M, Social Media Marketing Specialist, Education
How can Blackbaud Raiser's Edge NXT® optimize your Event Management Workflow?
Blackbaud Raiser's Edge NXT offers robust event management features, including event registration, ticketing, and tracking donor attendance. The software also provides tools for customizing event data and generating comprehensive reports. Although Raiser's Edge NXT is a comprehensive fundraising CRM, it lacks built-in membership management capabilities.
"...Recently, I have been using NXT to track event management to see which of our donors come to which events to be able to better target invitations for future events...." Peer review by Administrator
What Are the key features of Blackbaud Raiser's Edge NXT® for Lead Management?
The software helps organizations manage donor and prospect relationships. It allows users to track interactions, record gifts, and generate reports. nThe software assists in developing relationships with patrons through contact management, gift tracking, and event registration.nThe prospect management capabilities are limited in their functionality.
"...Contact management and trackingGift prospecting, reporting, and trackingSeamless research and prospecting tools well integrated..." Peer review by Verified User, Consultant in Marketing, Education
Why is Blackbaud Raiser's Edge NXT® the best choice for Training & Onboarding?
The training and onboarding capabilities of Raiser's Edge NXT include online materials, classes, and responsive customer support. This software allows for efficient data access and management, facilitating easier record-keeping and reporting. However, the steep learning curve and complex interface can pose challenges for training new team members.
"...Raiser's Edge NXT is being used across the whole organization and more heavily by the database and development teams...." Peer review by Verified User, Professional in Other, Non-Profit Organization Management

ClearView CRM in Action: Unique Activities

What Are the key features of ClearView CRM for Competitive Intelligence?
ClearView CRM offers robust business intelligence and reporting capabilities. It provides detailed reports on various aspects of fundraising, donor relationships, and organizational activities. However, the report building functionality in business intelligence can be limited and not always user-friendly.
"...I prefer the Business Objects reporting tool to the Business Intelligence reporting tool, but feel that the product has improved and hope it will continue to improve as time goes on...." Peer review by Nicolette, Catholic Relief Services
How does ClearView CRM address your Relationship Management Challenges?
ClearView CRM provides comprehensive donor relationship management capabilities, including donor profiling, giving history tracking, and opportunity management. The system also offers online marketing tools, business intelligence reporting, and operational features to streamline fundraising activities. ClearView CRM's relationship management capabilities may be limited in complex and unpredictable donor interactions.
"...CV and OM do not allow for the variations in the often complex and unpredictable dance between institution/relationship manager and donor/prospect...." Peer review by Margaret M., Partner
What Are the key features of ClearView CRM for Contact List Management?
Clearview CRM provides comprehensive contact list management, including detailed profiles with contact history, interests, and demographics. It offers opportunities management to streamline activities and communications for donor acquisition and engagement. However, the system has limitations in report generation, requiring assistance from customer service.
"...Unable to create complicated reports without contacting assistance from customer service...." Peer review by Lanetta G.
How can ClearView CRM optimize your Opportunity Management Workflow?
Clearview CRM's Opportunity Management feature helps to coordinate activities, communications, and other initiatives to pursue donations. nThis capability assists with donor segmentation and enables users to track donor information, follow campaign activities, and manage opportunities.nThe software provides flexible moves and opportunity management, reporting, and business intelligence tools to support fundraising activities.
"...Opportunity management is valuable and helps with donor segmentation...." Peer review by User

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

Blackbaud Raiser's Edge NXT® ClearView CRM
Peer score 4.1 4.0
Peer insights 4459 835
Top industries
Non Profit Organization Management 47.0%
Education 25.0%
Hospital & Health Care 13.0%
Non Profit Organization Management 69.0%
Religious Institutions 16.0%
Information Technology And Services 9.0%
SMB and Mid-Market 80.0% 84.0%
Enterprise 20.0% 16.0%

News

Latest Blackbaud Raiser's Edge NXT® news

Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications

Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.

18/08/2026 - source