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Blackbaud Luminate Online vs Blackbaud Raiser's Edge NXT®: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud Luminate Online vs. Blackbaud Raiser's Edge NXT® is based on a specific set of business needs and context. The comparison uses 7031 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and Blackbaud Raiser's Edge NXT®

Blackbaud Luminate Online, Blackbaud Raiser's Edge NXT®, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Blackbaud Raiser's Edge NXT® focuses on Engagement Management with Offline, Social Media Management with Website, Event Management with E-Mail, Lead Management, etc.

"Blackbaud helps us fulfill our mission by making it possible to do our work. Having the databases and software solution helps us connect people to the mission. " - Ann Symmonds

"Blackbaud products “are utilized across multiple departments at Lambda Legal for many essential functions. Within our Development Department in particular, Blackbaud Raiser’s Edge NXT is heavily used by all members of our team, from data entry roles... to frontline fundraisers/solicitors. " - Cohen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Blackbaud Raiser's Edge NXT® for

Software Failure Risk

  • medium

logo Blackbaud Raiser's Edge NXT®

Focus area

Blackbaud Raiser's Edge NXT® is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Fundraising & Donor Management Software - Raiser's Edge NXT | Blackbaud

Age

1981

1981

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

61

63

Total Goals
(we found evidences for)

10

13

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



campaign management

campaign monitoring

campaign analytics


helpdesk management


training & onboarding


content management


social media management

social media analytics

scheduling post to social media



generation of new leads



contact list management

creating contact list


products & pricelist management


personalized marketing


advocacy management


workflow management


trade show marketing


relationship management



sales document management

contract management

proposal & quote management


rating and review management





knowledge management

creating knowledge base


calendar management




touchpoint management


channel management



lead qualification

lead qualification: demographic


competitive intelligence



database marketing




opportunity management



performance management


membership management



segmentation and targeting


identify target customers


loyalty management

identify target customers


revenue cycle management


customer feedback management


promotion management



discount management


pipeline management



follower management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more
  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Launch new products

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve consistency

  • Reduce bounce

  • Increase customer life time value

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • website

  • phone calls

  • mobile

  • on premises

  • user generated content

  • blogs

  • trade shows

  • promotions

  • point of sale

  • video

  • social media

  • events

  • newsletter

  • See 13 more
  • offline

  • causes and charity

  • e-mail

  • website

  • phone calls

  • mobile

  • on premises

  • user generated content

  • blogs

  • trade shows

  • promotions

  • point of sale

  • video

  • social media

  • events

  • newsletter

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting