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Compare Blackbaud Luminate Online vs Memberplanet

Comparison Summary

For Blackbaud Luminate Online vs Memberplanet comparison, Our AI algorithm looked at 3540 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Blackbaud Luminate Online and Memberplanet to solve their respective business needs.

Pros and cons of Blackbaud Luminate Online and Memberplanet

Blackbaud Luminate Online is more suited to businesses that require Communication Management with E-Mail and Engagement Management with Offline where as Memberplanet is focused towards Communication Management with E-Mail and Membership Management with E-Mail .

Both Blackbaud Luminate Online and Memberplanet are CRM software, peers recommend Blackbaud Luminate Online for tracking & monitoring communications where as Memberplanet is more known for membership management and helpdesk management .

logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Memberplanet for

Software Failure Risk

  • medium

logo Memberplanet

Focus area

Memberplanet is better than Blackbaud Luminate Online for

Software Failure Risk

  • low

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Memberplanet | Provides dynamic solutions, including powerful API integrations, to create a seamless experience

Age

1981

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

61

30

Total Goals
(we found evidences for)

10

4

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



campaign management

campaign monitoring

campaign analytics


helpdesk management


training & onboarding


content management


social media management

social media analytics

scheduling post to social media



generation of new leads



contact list management

creating contact list


products & pricelist management


personalized marketing


advocacy management


workflow management


trade show marketing


relationship management



sales document management

contract management


rating and review management





knowledge management

creating knowledge base


calendar management




touchpoint management


channel management




membership management



payment management


customer feedback management


meeting management


sales call management

meeting management


renewal management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more
  • Improve internal communications

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • newsletter

  • offline

  • causes and charity

  • mobile

  • text SMS

  • website

  • mass media

  • social media

  • phone calls

  • point of sale

  • mobile app

  • promotions

  • video

  • Facebook

  • See 12 more
  • e-mail

  • newsletter

  • offline

  • causes and charity

  • mobile

  • text SMS

  • website

  • mass media

  • social media

  • phone calls

  • point of sale

  • mobile app

  • promotions

  • video

  • Facebook

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting