Overview: Blackbaud eTapestry and Scratchpad as CRM Category solutions.
Blackbaud eTapestry and Scratchpad each cater to distinct customer needs in the CRM space. Blackbaud eTapestry thrives in nonprofit sectors with emphasis on communication and engagement management, supporting large and enterprise-level organizations. Scratchpad, however, serves technology-driven companies focusing on forecasting and pipeline management, appealing to sales teams and mid-market firms. Both offer robust training but differ in support and feature sets, catering to the lighting-speed demands of dynamic sales environments versus structured nonprofit management.
Blackbaud eTapestry: Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.
Scratchpad: Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.
Blackbaud eTapestry and Scratchpad: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Blackbaud eTapestry supports engagement, communication, and campaign management, which fits the operational needs of nonprofits and large organizations looking to enhance relationships and communications. read more →
Scratchpad focuses on forecasting and pipeline management, suiting sales teams that need to streamline workflows and manage complex sales pipelines efficiently. read more →
Business Goals
Blackbaud eTapestry aids in scaling best practices and improving ROI, aligning with nonprofits aiming to enhance customer relationships and internal communications. read more →
Scratchpad helps increase sales and revenue, making it useful for businesses focusing on launching new products and expanding market reach. read more →
Core Features
Blackbaud eTapestry offers custom reports and extensive data import, which are highly beneficial for large entities requiring in-depth analytics and compliance. read more →
Scratchpad provides robust custom reporting and data export capabilities, catering to firms needing flexibility in data handling and integration. read more →
Vendor Support
Blackbaud eTapestry delivers 24/7, email, and phone support, reflecting a comprehensive approach to assist complex nonprofit organizations. read more →
Scratchpad includes 24/7 support but primarily relies on chat support, suitable for tech-savvy users seeking quick resolution and minimal downtime. read more →
Segments and Industries
Blackbaud eTapestry serves non-profit management and religious institutions, indicating its alignment with large enterprises within these sectors. read more →
Scratchpad is used by computer software and IT services industries, showing its appeal to enterprises and mid-market clients in tech-focused fields. read more →
Operational Alignment
Blackbaud eTapestry fits into the operational workflows of non-profits and educational bodies, handling large-scale data and complex reporting processes. read more →
Scratchpad adapts well to dynamic sales environments for businesses needing streamlined CRM solutions and engagement management tools. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
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- Medium
- High
Data
Support
Others
Blackbaud eTapestry in Action: Unique Use Cases
What makes Blackbaud eTapestry ideal for Helpdesk Management?
How can Blackbaud eTapestry optimize your Engagement Management Workflow?
What benefits does Blackbaud eTapestry offer for Communication Management?
How can Blackbaud eTapestry optimize your Training & Onboarding Workflow?
How does Blackbaud eTapestry facilitate Contact List Management?
Scratchpad in Action: Unique Use Cases
How does Scratchpad facilitate Forecasting?
How can Scratchpad optimize your Workflow Management Workflow?
What Are the key features of Scratchpad for Pipeline Management?
News
Latest Blackbaud eTapestry News
Blackbaud Enables Cryptocurrency Donations for U . S . Nonprofits Through Its JustGiving Platform
Blackbaud has enabled cryptocurrency donations for U.S. nonprofits through its JustGiving platform, allowing more flexible donation options.
